Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes.
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints regarding this authorized delegate of Green Dot Corporation, License #4512451/NMLS ID #914924, at 500 North Calvert Street, Room 402, Baltimore, MD, 21202, phone number (888) 784-0136.
If you have a complaint, first contact the consumer assistance division of Green Dot Corporation at 1-866-795-7597, if you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking