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Why did my deposit code did not work at the store when I tried to deposit cash using the Green Dot app?

Check a few things:

  • Check the expiration time underneath your deposit code before you use it. If it is expired, you will need to create a new deposit code.
  • You can only generate and use one deposit code at a time, so use your deposit code before you generate another one.  
  • You can only use up to three deposit codes for this service in one day.

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