Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

Can I still access my funds if my card is reported lost or stolen?

You can access available funds on your account using the Green Dot app to pick up cash at Walmart.  

Visit the Manage Card section in the app and follow the prompts to generate a time-sensitive barcode that allows you access to pick up cash at Walmart. 

There is a $3 service fee.