Important: Advance Child Tax Credit Payments Info & More!

5 easy ways Green Dot can help you quickly access the advance Child Tax Credit payment and other Government benefits. For eligible Child Tax Credit payment recipients, we’ll get you fast access to your funds and post them to your account as soon as we receive the instructions from the IRS.

1) Expecting a Child Tax Credit payment?

If you have already filed your 2020 tax refund and have set up direct deposit to your Green Dot account, and you are eligible, no action required! Sign up for Account Alerts to be notified of incoming payments. Message and data rates may apply.
If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file.
If you are expecting a paper check, click here to find out how to cash or deposit a check to your account. Get a $5 credit with Ingo Money when you cash a check to your Green Dot account. Terms and conditions apply. See details below.*
If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide them some basic info here so they can determine your eligibility.

2) Need to check the status of your advance Child Tax Credit payment with the IRS? Keep checking the IRS advance Child Tax Credit payment page for tools to help you check your eligibility and manage and unenroll from payments. Please note that Green Dot does not have any information regarding your payment status or eligibility.

3) Need a replacement card? If you have misplaced your card and need to report it lost or stolen, log in to GreenDot.com or the mobile app to request a new card.** Make sure the address we have on file is correct.

4) Need to open a bank account to receive a bank account number instantly? Open an account to get started!

Check IRS.gov/childtaxcredit2021 to find out when you can add your bank account information to receive the Child Tax Credit payment. Otherwise, people should watch their mail around July 15 for their mailed payment.

Tip: Access your funds with early direct deposit for payroll or Government benefits such as SSA, or SSI.

Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Child Tax Credit, Government stimulus and other payments will be posted to your account as soon as we receive the instructions from the IRS.

5) Have more questions? Check the IRS Website for more info about advance Child Tax Credit payments or Government stimulus.

General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely.

Please note that Green Dot does not have any information regarding the status or eligibility of your Child Tax Credit or Government stimulus payment.

Find out more about getting fast access to the Child Tax Credit,
Government stimulus payment and other benefits.

Access your Green Dot bank account and routing number by logging in to your account online or the app.

Are you eligible for the Child Tax Credit?

Customers with their Green Dot Bank account information on file with the IRS from their 2020 tax filing will automatically receive the Child Tax Credit payments to the same account if they are eligible.

Please check the IRS for more information.

Do you need to provide the IRS your bank info to receive the Child Tax Credit?

If you are not required to file a 2020 tax return, didn’t file one and don’t plan to, you’ll need to provide the IRS your Green Dot bank account information using the Child Tax Credit Non-filer Sign-up Tool.

The IRS will automatically determine your eligibility and issue advance payments based on the information you give them.

Access your Green Dot bank account and routing number by logging in to your account online or the app.

Need to get alerts for your deposit?
Log in to your account and activate Account Alerts or with the mobile app. Message and data rates may apply.

Reducing the impact to your financial life

Here are some resources we have gathered to help you manage your finances.

Adjusting your budget

Six things you can do right now to adjust your budget in these difficult times.

Your continued financial health

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and information. Click here.

The World Health Organization has
additional resources. Click here.

The CDC has excellent resources
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The World Health Organization has
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Important FAQ's

Below are important FAQ’s that will be useful regarding the Child Tax Credit & Government stimulus payment.
For more info please visit IRS.gov.

Where do I find out more about how early direct deposit works for government benefits or payroll?

You can find more info here about our early direct deposit program. Also here are some helpful FAQ’s regarding direct deposit.

Early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period.
Unemployment benefits are not eligible for early direct deposit.
When will Child Tax Credit payments be made?

The IRS will pay half the total credit amount in advance monthly payments beginning July 15. You will claim the other half when you file your 2021 income tax return. These changes apply to tax year 2021 only.
How do I know if I am eligible for the Child Tax Credit?
To qualify for advance Child Tax Credit payments, you — and your spouse, if you filed a joint return — must have:
- Filed a 2019 or 2020 tax return and claimed the Child Tax Credit on the return; or
- Given the IRS your information in 2020 to receive the Economic Impact Payment using the Non-Filers: Enter Payment Info Here ; and
- A main home in the United States for more than half the year (the 50 states and the District of Columbia) or file a joint return with a spouse who has a main home in the United States for more than half the year; and
- A qualifying child who is under age 18 at the end of 2021 and who has a valid Social Security number; and
- Made less than certain income limits.
The IRS will use information you provided earlier to determine if you qualify and automatically enroll you for advance payments. You do not need to take any additional action to get advance payments.
If I don’t file a tax return, how do I give the IRS my info to see if I am eligible for the Child Tax Credit?

If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide the IRS some basic information here so they can determine your eligibility.
If I am not required to file a tax return, am I eligible for a stimulus payment?

Yes, if you meet the eligibility requirement. While you won’t receive an automatic payment now, you can still claim the equivalent Recovery Rebate Credit when you file your 2020 federal income tax return.

Most Social Security retirement and disability beneficiaries, railroad retirees and those receiving veterans’ benefits do not need take any action to receive a payment. Earlier this year, the IRS worked directly with the relevant federal agencies to obtain the information needed to send out the new payments the same way benefits for this group are normally paid. For eligible people in this group who didn’t receive a payment for any reason, they can file a 2020 tax return. Please visit IRS.gov for more information on eligibility.
Where is my stimulus check?

Keep checking the IRS Get My Payment portal to find out the status of your stimulus payment . Please note that Green Dot does not have any information regarding your stimulus payment status or eligibility. The IRS will update the tool with new information as necessary.
Will my stimulus payment arrive earlier than the scheduled delivery date?

For eligible stimulus recipients, we’ll work to get you fast access to your funds. We will post the funds as soon as we receive the instructions from the IRS. Please visit IRS.gov for more information about your payment status.
Are government stimulus payments automatic for eligible taxpayers?

Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible.

If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Please visit IRS.gov for more information on eligibility.
Who is eligible?

Please check IRS.gov for information about your eligibility.
Will my deposit get rejected since I closed my card/account?

The IRS will use the direct deposit information already in their systems to send the payments. If the IRS attempts to make a deposit to a closed account, the deposit will be rejected and returned to the IRS. The IRS will issue you either a paper check or a debit card. Please visit IRS.gov for more information about your payment status.
How do I find my AGI?
Your AGI (Adjusted Gross Income) can be found on:
- - Line 11 on Form 1040 and 1040-SR (for tax year 2020)
- - Line 8b on Form 1040 and 1040-SR (for tax year 2019)
Or if you have not filed 2019 taxes yet your 2018 AGI can be found on:
- - Line 7 of Form 1040
- - Line 35 of Form 1040NR
Can I set up direct deposit or deposit a stimulus payment if a different name or social security number is listed on the payment?

Prior to setting up direct deposit or depositing your stimulus payment, please make sure the name and social security number on file with the IRS matches what’s on your Green Dot account exactly. Green Dot will not be able to deposit your stimulus payment if we are unable to match recipients.
I am currently a College student, am I eligible for a stimulus payment?

This depends. If you are an independent on your most recently filed tax returns, you would be eligible for a stimulus check. If someone claimed you as a dependent on their tax returns, you would not be eligible.
Misplaced your card or need to order a new one?

You can order a new card by logging into your account or by using the moblie app. You can also call 866-795-7597 to order a new card through the automated system.
How much money am I going to get from the government stimulus?

Please visit here for details. Green Dot has no information regarding the amount of your payment.
Will my stimulus payment be considered taxable income?

No. The stimulus checks will not be taxable income.

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