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Important: Advance Child Tax Credit Payments Info & More!

5 easy ways Green Dot can help you quickly access the advance Child Tax Credit payment and other Government benefits. For eligible Child Tax Credit payment recipients, we’ll get you fast access to your funds and post them to your account as soon as we receive the instructions from the IRS.

1) Expecting a Child Tax Credit payment? 

  • If you have already filed your 2020 tax refund and have set up direct deposit to your Green Dot account, and you are eligible, no action required! Sign up for Account Alerts to be notified of incoming payments. Message and data rates may apply.
  • If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file.
  • If you are expecting a paper check, click here to find out how to cash or deposit a check to your account. Get a $5 credit with Ingo Money when you cash a check to your Green Dot account. Terms and conditions apply. See details below.*
  • If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide them some basic info here so they can determine your eligibility.

2) Need to check the status of your advance Child Tax Credit payment with the IRS?  Keep checking the IRS advance Child Tax Credit payment page for tools to help you check your eligibility and manage and unenroll from payments. Please note that Green Dot does not have any information regarding your payment status or eligibility. 

3) Need a replacement card? If you have misplaced your card and need to report it lost or stolen, log in to or the mobile app to request a new card.** Make sure the address we have on file is correct.

4) Need to open a bank account to receive a bank account number instantly? Open an account to get started!

Check to find out when you can add your bank account information to receive the Child Tax Credit payment. Otherwise, people should watch their mail around July 15 for their mailed payment.

Tip: Access your funds with early direct deposit for payroll or Government benefits such as SSA, or SSI.

Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Child Tax Credit, Government stimulus and other payments will be posted to your account as soon as we receive the instructions from the IRS.

5) Have more questions? Check the IRS Website for more info about advance Child Tax Credit payments or Government stimulus.

General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by and we will make our best efforts to keep this information timely.​

Please note that Green Dot does not have any information regarding the status or eligibility of your Child Tax Credit or Government stimulus payment.​

Find out more about getting fast access to the Child Tax Credit,
Government​ stimulus payment and other benefits.​​

Access your Green Dot bank account and routing number by logging in to your account online or the app.

Are you eligible for a third stimulus payment

Are you eligible for the Child Tax Credit?​

Customers with their Green Dot Bank account information on file with the IRS from their 2020 tax filing will automatically receive the Child Tax Credit payments to the same account if they are eligible.

Please check the IRS for more information.

Get payroll or Government benefits faster than a paper check

Do you need to provide the IRS your bank info to receive the Child Tax Credit?

If you are not required to file a 2020 tax return, didn’t file one and don’t plan to, you’ll need to provide the IRS your Green Dot bank account information using the Child Tax Credit Non-filer Sign-up Tool.​

The IRS will automatically determine your eligibility and issue advance payments based on the information you give them.​

Access your Green Dot bank account and routing number by logging in to your account online or the app.​

Need to get alerts for your deposit?
Log in to your account and activate Account Alerts or with the mobile app. Message and data rates may apply.​

Reducing the impact to your financial life

Here are some resources we have gathered to help you manage your finances.

Adjusting your budget

Six things you can do right now to adjust your budget in these difficult times.

Your continued financial health

Look here if you have questions about unemployment, paid sick leave, student loans, or paying rent.

Need work?

If you are looking for a job, check this out for place that are hiring during the outbreak. And check here for other job search resources.

We urge you to stay informed about COVID-19

The CDC has excellent resources
and information. Click here.

The World Health Organization has
additional resources. Click here.

The CDC has excellent resources
and information. Click here.



The World Health Organization has
additional resources. Click here.

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Digital access to your account is the fastest way for self-service banking and 24/7 account access:

Your security

  • Your money is safe with us; we are a member of the FDIC. Plus, as an FDIC-insured digital bank without traditional branches or banker’s hours, you won’t have to worry about your ability to bank with us.
  • Watch out for scammers. The Federal Trade Commission Consumer information division has current guidance.
  • Green Dot also has helpful tips about fraud.

Important FAQ's

Below are important FAQ’s that will be useful regarding the Child Tax Credit & Government stimulus payment.​
For more info please visit

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The views and opinions expressed here may not represent the views and opinions of Green Dot Corporation or its affiliates. It is presented for general informational purposes only and does not constitute tax, legal or business advice.

* Redeem the promo code and the $5 credit will be applied to account at the time the check funds are deposited to the account. Promo code is one-time use, limited to the promo period.

Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App.

The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy.

Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.

Green Dot Bank is not affiliated in any way with Ingo Money and do not endorse or sponsor the offer.

** Fees may apply. See your account agreement for fees, terms and conditions.​

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