Green Dot 5% Cash Back Visa Debit Card FAQs

The table below shows the fees that apply only to the Green Dot 5% Cash Back Visa Debit Card.

If you already have an account, your fees and terms may be different.
Please log in to see your Deposit Account Agreement and fees.

Other optional services, features or products like ordering paper checks or using mobile check deposit will require acceptance of applicable fees, terms and conditions.

See Deposit Account Agreement for more information.

To be eligible to earn Cash Back Rewards, your account must be in good standing. To maintain your account in good standing for purposes of being eligible to earn and redeem accrued Cash Back Rewards, you must have paid your Monthly Charge by the end of the monthly period. Refer to the Deposit Account Agreement for more information.

Yes. Returns, reversals, cancellations, or disputes involving a qualifying purchase which has earned a Cash-Back Reward will be subtracted from your rewards balance.

Only qualifying purchases count towards your Cash-Back Rewards. Online bill payments, person-to-person transfers, teller or cash withdrawals, and ATM transactions do not qualify for Cash-Back Rewards.
Please refer to your Deposit Account Agreement for more information.

You can redeem Cash Back Rewards the day after you complete a reward year. Once you’ve successfully completed a reward year, your account must be in good standing and have a positive balance at the time of redemption. You have up to 1 year to claim your Cash Back Rewards before they expire. You must redeem all of your Cash Back rewards that are eligible. Partial redemption is not permitted

When ready, simply log in to your online account and follow the on-screen instructions.

Upon redemption, we’ll credit your balance with all of the rewards you earned for the reward year.

Only the use of your Debit Card or Debit Card number to purchase goods or services is a qualifying purchase for Cash-Back Rewards. The following purchases/transactions shall not be considered qualifying purchases for purposes of earning Cash-Back Rewards: ATM transactions, teller cash withdrawals, the portion of any in-store transaction that represents a cash withdrawal at the point of sale, quasi-cash transactions (i.e. purchase of items that convert to or substitute for cash, such as money orders, casino chips, lottery tickets, etc.), the use of your Debit Card to purchase gift cards or for funding another card or account, using our online bill pay service to pay bills, transferring funds from your Debit Card or bank account to another bank account or credit card account, and transactions conducted at GreenDot.com or our mobile application (such as person-to-person transfers). Cash-Back Rewards are normally accrued to your Cash-Back Rewards balance promptly after your qualifying purchase transaction posts, but could take up to thirty (30) days.

See Deposit Account Agreement for more information.

Register your Green Dot 5% Cash Back Visa Debit Card and you are instantly eligible to start earning 5% cash back (up to $100 per reward year) on qualifying purchases made with your card.

To be eligible to earn Cash-Back Rewards, your account must be in good standing. To maintain your account in good standing for purposes of being eligible to earn and redeem accrued Cash-Back Rewards, you must have paid your Monthly Charge by the end of the monthly period. Refer to the Deposit Account Agreement for more information.

Important: You are not eligible for the program if we are unable to verify your identity.

You can earn up to $100.00 per reward year.

Cash-Back Rewards usually update promptly after a qualifying purchase posts, but could take up to thirty (30) days.

Please refer to your Deposit Account Agreement for more information.

If you got your card in-store, the date you register your card is your enrollment date.

If you got your card online, the date you first add money to your card is your enrollment date.

A reward year is twelve (12) monthly periods during which your account has been in good standing. You must successfully complete a reward year to be eligible to redeem your Cash-Back Rewards. Refer to the Deposit Account Agreement for more information.

Only the Green Dot 5% Cash Back Visa Debit Card is eligible for Cash-Back Rewards.

Learn more about the card and Cash-Back Rewards.

Overdraft protection allows you to make purchase transactions that exceed your available balance. ATM withdrawals, bill payments made within the app and sending money to others are not covered by overdraft protection. You must opt in to overdraft protection to be covered. A $15 fee may apply. See FAQ about fees for more information.

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

Green Dot accountholders who receive a single direct deposit of any amount are eligible for Basic overdraft protection coverage. Additional levels of protection are available for those receiving at least two direct deposits totaling $200+ or $400+ over a rolling 35-day period. You must opt in to overdraft protection to receive coverage at any level of protection.

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

If you choose to receive notifications for the overdraft protection feature in the app, you could be notified by SMS, email or push notification. Or, you can find out by logging in to the Green Dot app or GreenDot.com/Overdraft.

Message and data rates may apply.

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

Once you opt in to overdraft protection, purchase transactions are covered by overdraft protection. Cash withdrawals, paying bills within the app and sending money to others are NOT covered. 

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

Yes. As long as you maintain the required direct deposits, and your account remains in good standing, you are still eligible for your existing coverage. Your coverage is automatically adjusted based on your direct deposits.

Payments of overdrafts are discretionary. If you have too many overdrafts in a billing period your protection may be suspended.

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

There are two ways to opt in to overdraft protection once eligible - the Green Dot app or GreenDot.com

1) Green Dot app

• Log into your account
• Select OVERDRAFT PROTECTION on the home screen
• Tap the OPT IN ENABLE button
• After reviewing the Overdraft Protection Agreement, tap the AGREE and OPT IN button to opt in to overdraft protection.

Or

2) Green Dot.com

• Log into your account
• Go to the OVERDRAFT PROTECTION block on the home screen
• Select OPT IN TO ENABLE
• After reviewing the Overdraft Protection Agreement, click AGREE AND OPT IN to opt in to overdraft protection.

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

Yes. You can opt out at any time by logging in to the Green Dot app or Green Dot.com and navigating to OVERDRAFT COVERAGE. However, any pending purchase transactions may still take the account below $0 and result in an overdraft fee.

No overdraft fee will be assessed in connection with any overdraft transaction if your account is returned to a $0 or positive balance within 24 hours after the first transaction greater than $5 that overdraws your account by more than $10.

Payment of overdrafts is discretionary. Account must be in good standing and debit card activated to be eligible. Overdraft fees may not count towards overdraft protection limit and may cause account to be overdrawn by amount greater than overdraft protection limits specified above.

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

There are two ways to opt out of overdraft protection coverage: the Green Dot app or GreenDot.com

1) Green Dot app

• Log into your account
• Select OVERDRAFT PROTECTION on the home screen
• Tap the  three dots "..." in the upper right corner
• Tap OPT OUT OF OVERDRAFT PROTECTION
• Tap OPT OUT

Or

2) GreenDot.com

• Log into your account
• Select the OVERDRAFT PROTECTION tab in the top navigation on the home screen
• Select the three dots "..." in the upper right corner
• Select OPT OUT OF OVERDRAFT PROTECTION
• Select OPT OUT

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

Each transaction that is greater than $5 and overdraws your account by more than $10, up to a maximum of five overdraft fees per monthly statement period, is eligible for fees.

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

There are 3 different levels of overdraft protection coverage, based on how much you direct deposit.

BASIC
Benefit: You’re covered if you overspend your account balance by $10 without fees
Eligibility: At least one direct deposit in any amount
Fees*: $0

PREMIUM 100
Benefit: You’re covered if you overspend your account balance by $100
Eligibility: At least two direct deposits in previous 35 days totaling $200 or more
Fees*: $15 fee per overdraft may apply if account balance is not brought to at least $0 within 24 hours

PREMIUM 200
Benefit: You’re covered if you overspend your account balance by $200
Eligibility: At least two direct deposits in previous 35 days totaling $400 or more
Fees*: $15 fee per overdraft may apply if account balance is not brought to at least $0 within 24 hours

Learn more about overdraft protection

* Payment of overdrafts is discretionary. Account must be in good standing and debit card activated to be eligible. Overdraft fees may not count towards overdraft protection limit and may cause account to be overdrawn by amount greater than overdraft protection limits specified above.                               

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

Depending on your overdraft protection coverage, a $15 fee per overdraft may be charged. No overdraft fee will be assessed in connection with any overdraft transaction if your account is returned to a $0 or positive balance within 24 hours after the first transaction greater than $5 that overdraws your account by more than $10.

Payment of overdrafts is discretionary. Account must be in good standing and debit card activated to be eligible. Overdraft fees may not count towards overdraft protection limit and may cause account to be overdrawn by amount greater than overdraft protection limits specified above.

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.

Yes. There are no fees for overdraft protection with Basic coverage. There are no fees for transactions of $5 or less and no fee for transactions that overdraft your account balance up to $10 with Premium 100 and Premium 200 coverage.

No overdraft fee will be assessed in connection with any overdraft transaction if your account is returned to a $0 or positive balance within 24 hours after the first transaction greater than $5 that overdraws your account by more than $10.

Payment of overdrafts is discretionary. Account must be in good standing and debit card activated to be eligible. Overdraft fees may not count towards overdraft protection limit and may cause account to be overdrawn by amount greater than overdraft protection limits specified above.

Overdraft protection currently available on Cash Back Visa Debit Card and 5% Cash Back Visa Debit Card.