Green Dot Bank supports its military customers by making sure our servicemembers are aware of the federal Servicemembers Civil Relief Act (SCRA), and the benefits it offers. SCRA permits customers on active duty in the United States Military to devote their full attention to service by easing some of their financial obligations. As an active duty member of the United States Military, you may be eligible for SCRA benefits and protections on the Green Dot Platinum Visa secured credit card.
SCRA’s benefits and protections, such as the interest-rate cap limitation, are intended to protect military personnel who had an existing obligation prior to becoming active duty military, but are less able to manage their finances while in active service.
- To qualify for SCRA benefits, all required documentation (e.g., copy of valid military orders) must be provided to Green Dot Bank by mailing to:
Green Dot Platinum
P.O. Box 9206
Old Bethpage, NY 11804
For questions about SCRA benefits, please call Customer Service at 866-291-0818.
- Continue making payments as SCRA benefits do not relieve you of your responsibility to make payments, nor do they prevent us from reporting past due payments to credit bureaus.
- If you’re having trouble making your payments, please contact Customer Service.
For more information regarding your rights and responsibilities under the SCRA, see the Servicemembers Civil Relief Act Notice Disclosure.