Green Dot Platinum® Secured Credit Card FAQs

About Green Dot Platinum Secured Credit Card

  • The Green Dot Platinum secured credit card can build your credit history since it reports your payments to the three main credit bureaus. Generally, pre-paid cards and debit cards do not.

  • The Green Dot Platinum Visa secured card is a credit card designed for people who are looking to build or rebuild their credit. It looks and acts like a traditional credit card except that you provide a $200 minimum security deposit, up to your approved credit limit, as collateral for your credit card account. Your credit line will equal the amount of this security deposit. Your credit card account use is reported to the three major credit bureaus. You will need to make on-time payments each month and use the card responsibly to build your credit.

  • If the “New Balance” shown on your monthly Billing Statement is less than $25.00, your Minimum Payment Due will be the New Balance. If the New Balance is $25.00 or more, your Minimum Payment Due will be $25.00 or 2% of the New Balance, whichever is greater. This will also include interest and fees, plus any amount that is past due on your Credit Account. Please refer to your Secured Credit Card Agreement for details.

  • The table below shows the fees that apply to the Green Dot Platinum Visa card. Please refer to your card member agreement for details.

    Interest Rates and Fees empty
    Interest Rate 19.99% Fixed APR
    Payment due date Your payment is due 25 days from the close of the billing cycle.
    Minimum Payment Due Either $25 or 2% of the balance, whichever is greater
    Annual Fee $39
    Late Payment Fee Up to $27
    Over-limit fee None
    Foreign Transaction Fee 3% of the foreign transaction amount
    Cash Advance Fee Either $5 or 5% of the cash advance, whichever is greater
    Returned Check Fee Up to $27
  • You can use your credit card everywhere that Visa is accepted. There is a foreign transaction fee of 3% of the amount you spend outside of the United States.

Applying for a Green Dot Platinum Secured Credit Card

Security Deposit Questions

Using Your Green Dot Platinum Secured Credit Card

Military Benefits

Green Dot Bank supports its military customers by making sure our servicemembers are aware of the federal Servicemembers Civil Relief Act (SCRA), and the benefits it offers. SCRA permits customers on active duty in the United States Military to devote their full attention to service by easing some of their financial obligations. As an active duty member of the United States Military, you may be eligible for SCRA benefits and protections on the Green Dot Platinum Visa secured credit card.

SCRA’s benefits and protections, such as the interest-rate cap limitation, are intended to protect military personnel who had an existing obligation prior to becoming active duty military, but are less able to manage their finances while in active service.

Customer Responsibilities

  • To qualify for SCRA benefits, all required documentation (e.g., copy of valid military orders) must be provided to Green Dot Bank by mailing to: 

    Green Dot Platinum
    P.O. Box 9206
    Old Bethpage, NY 11804 

    For questions about SCRA benefits, please call Customer Service at 866-291-0818. 

  • Continue making payments as SCRA benefits do not relieve you of your responsibility to make payments, nor do they prevent us from reporting past due payments to credit bureaus.
  • If you’re having trouble making your payments, please contact Customer Service.

For more information regarding your rights and responsibilities under the SCRA, see the Servicemembers Civil Relief Act Notice Disclosure (PDF).