Green Dot Unlimited Cash Back Bank Account FAQs

  • Introducing the new Unlimited Cash Back Bank Account by Green Dot...It’s the bank account that comes with the richest cash back Visa debit card anywhere in America!  With this bank account, Green Dot uses its own money to help you save up for the future by paying you a 3% cash back bonus on what you buy online and with apps.  So you can automatically save up money for you and your family as you buy the things you normally buy every day.  Spend like normal, but save up like crazy! Plus, earn 3% annual interest when you save up your own money in the Green Dot Bank High-Yield Savings Account - higher than what many banks pay in annual interest.  It comes free with the Green Dot app!  From Green Dot Bank, Member FDIC.

    The Unlimited Cash Back Bank Account is an extraordinary and unique debit card for many reasons, including: 

    • Green Dot Bank is using its own money to help you save up for the future by paying you a 3% cash back bonus on what you buy online and with apps. Lots of banks allow you save up your money. But with this amazing new bank account, we’re contributing our money to create a savings plan for you! That 3% adds up, BIG time! 
    • Plus, earn 3% annual interest when you save up your own money in the Green Dot Bank High-Yield Savings Account in the Green Dot app. Savings Account Annual Percentage Yield is 3%.
    • We charge no overdraft fees or penalty fees of any kind, ever. Plus, there are ways to get other fees waived (see below for details)!
    • Make cash deposits for free using the Green Dot app at participating retailers.
    • If you don’t use the app to deposit cash, you can also swipe your debit card at many retailers where Green Dot Bank products are featured. In this case, the retailer will charge a service fee for cash deposits.
  • In exchange for paying you an unlimited 3% Cash Back Bonus, and also paying 3% annual interest on the money you've saved up in your High-Yield Savings Account, we charge a couple common fees: a monthly maintenance fee of $7.95 and an out-of-network ATM fee of $3.00.

    These fees can easily be lowered depending on how you use your card!

    Monthly Maintenance Fee:

    • We’ll waive the $7.95 monthly maintenance fee in any month where you make at least $1,000 in purchases using your card. Refer to Account Agreement for exclusions.
    • There is a $7.95 fee if you make less than $1,000 in purchases in the previous monthly period.

    ATM Fee:

    • We offer thousands of in-network free ATMs from coast to coast, located at easy-to-find, safe, and well-lit locations, like inside of participating CVS, Walgreens, and Rite Aid stores.

    Cash Deposit Fee:

    Make cash deposits to your account at any major retailer where Green Dot Bank products are featured.

    • At participating retailers, use the app to deposit cash into your account without a fee.
    • If you don't use the app to deposit cash, you can also swipe your debit card at many retailers where Green Dot Bank products are featured. In this case, the retailer will charge a service fee for cash deposits.

    The Unlimited Cash Back Bank Account has no overdraft fees or penalty fees of any kind, ever. Plus, we make your money from direct deposit available fast. Get your pay up to 2 days before payday and your federal benefits up to 4 days before benefits day. Timing depends on deposit verification from your employer or benefits provider, and may vary from pay period to pay period. But be sure that when we get it, you’ll get it.

    The table below shows the fees that apply to the Unlimited Cash Back Bank Account by Green Dot. See terms and conditions for your specific card. 

    FEATURES SIMPLE FEES
    Purchase price of an Unlimited account online $0.00
    Monthly Charge $7.95. Waived when you spend $1,000 or more using your Card in the previous monthly period.*
    Deposit Cash Using the Green Dot App Free
    In Network ATM Withdrawal Free
    Out of Network ATM Withdrawal** $3.00 per transaction
    Out of Network Balance Inquiry at ATMs** $0.50
    Teller Cash Withdrawal Fee $3.00 per transaction
    Replacement Card (for Lost, Stolen or Damaged Card) $5.00
    Foreign Transaction Fee*** 3% of total transaction amount
    Paper Check Fee $5.95 for pack of 12 checks
    Direct Deposit No fee for direct deposit

    * Your Monthly Fee will be waived if you spend $1,000 or more using your Card in the previous monthly period (excluding ATM and teller cash withdrawals, payments conducted at www.greendot.com or via our mobile app (such as bill payments), check or ACH payments, funds transfers to another account, quasi-cash transactions (i.e., the purchase of items that convert to or substitute for cash, such as money orders, travelers checks, casino chips, etc.), and purchases of gift or prepaid cards).

    ** You may also be charged a fee by the ATM operator in addition to our fee (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

    *** This fee is in addition to any other fee that may apply to your transaction.

    Please note use of your debit card outside of the U.S. may be limited; see Section 6 for more information.

    Other optional services, features, or products (like paper checks or mobile check deposit) may require acceptance of applicable fees, terms and conditions.

    See your terms and conditions for more information.

  • Register your Unlimited Cash Back Bank Account and you’ll be eligible to receive unlimited 3% cash back when you spend online and through apps!

    Whenever you make a purchase online or through an app using your Unlimited Cash Back Bank Account, Green Dot will pay you a 3% Cash Back Bonus on what you buy online and with apps based on the amount of your purchase.

    • For example, if you use a ride-sharing app for a ride cost of $50, and your Unlimited Cash Back Bank Account is on file in the ride sharing service’s app, Green Dot will pay 3% of $50, or $1.50, cash back.
    • Or, if you purchase a $500 laptop computer from an online retailer using your Unlimited Cash Back Bank Account, Green Dot will pay 3% of $500, or $15 in cash back!

    There’s no limit to how much we’ll pay, but there are some simple rules to make it fair for everyone. Refer to your terms and conditions for more information.

    To be eligible, your account must be in good standing. To maintain your account in good standing for the purposes of being eligible to receive and redeem your unlimited 3% cash back balance, you must have a positive balance and your account must not be blocked.

    Important: You aren’t eligible for the program if we’re unable to verify your identity.

    See your terms and conditions for more information. 

    1. Follow the instructions located on the card sticker of your new card.
    2. Download the Green Dot app. You can sign into the app using the login details you created when you opened your account online.
    3. Deposit money to your account today to start using the card and earning unlimited 3% cash back. Click on the “DEPOSIT” button in the app or visit GreenDot.com to see all the ways to make a deposit.
    4. Put your Green Dot Unlimited Cash Back Bank Account details as the “default payment card on file” for all your online and app accounts, like Uber, Amazon, Walmart.com, GrubHub, Netflix, InstaCart, Wish, and Etsy!

    Green Dot may be able to help you improve your credit score. Check out our popular Green Dot Platinum Visa Credit Card. It’s a special kind of credit card that works like any regular credit card, except the credit line is backed by your security deposit. The card is specially designed to help improve your credit score over time with responsible use so you can successfully be approved for credit at other banks and credit providers. Visit GreenDot.com/Platinum and apply today! 

  • The amazing Unlimited Cash Back Bank Account makes it possible for you to build up a meaningful Cash Back Bonus, allowing you and your family to rest easy knowing you’re saving for your future.

    • As such, you can’t access or spend the Cash Back Bonus until each anniversary of your account registration date.
      • At that time, you can redeem the balance of all the cash back payments we’ve made during the year and sweep that money into your cash back bank account on the Green Dot app. You can then put it into your High-Yield Savings Account, a brokerage account, stocks and bonds, or you can simply move the money into your available balance on the cash back bank account and spend it. The choice is yours. There are no additional fees to use the High-Yield Savings Account.
    • Prior to redeeming your Cash Back Bonus, all returns, credits or refunds made by any online or app merchant to the cash back bank account will be backed out of the accumulated 3% Cash Back Bonus balance for the prior year and deducted from your Cash Back balance.

    In order to have access to your Cash Back Bonus and redeem the accumulated balance on the anniversary of your account’s registration date:

    • Your account must be in good standing. To maintain your account in good standing for the purposes of being eligible to receive and redeem your unlimited 3% Cash Back Bonus balance, you must have a positive balance and your account must not be blocked or flagged for fraud or notated for some other reason that makes the account unusable.  If the account has a negative balance, you’ll be required to bring the account to a positive balance prior to having access to the Cash Back Bonus.

    The Cash Back Bonus is designed for personal use, to help honest people save up money for their future. If we detect that an account is being used in an abnormal way to game the program–including, for example, appearing to use the account for business or group use, or for depositing large amounts of money and then only making purchases at online and app merchants–we reserve the right to close that account at any point prior to or after the account’s anniversary date.

    Refer to your terms and conditions for more information.

  • Only a purchase of goods or services made online or through an app using your Unlimited Cash Back Bank Account or Debit Card number is a qualifying purchase for unlimited 3% cash back.

    We’ll send you a mobile notification whenever you make an online or app purchase to confirm that we made the deposit to your cash back bonus balance. Plus, you can watch your nest egg grow throughout the year using the Cash Back Bonus tracker in the app.

    Unlimited 3% cash back is normally added to your unlimited 3% Cash Back Bonus balance promptly after your qualifying purchase transaction posts, but could take up to 30 days.

    Refer to your terms and conditions for more information.

  • Green Dot will pay an unlimited 3% cash back on purchases of actual goods or services. The following transactions don’t qualify for unlimited 3%:

    • Airline purchases,
    • Quasi-cash transactions (i.e. purchase of items that convert to or substitute for cash, such as digital wallets, person-to-person transactions, casino chips or transactions at online gaming sites, travelers checks, lottery tickets, etc.),
    • Use of your Debit Card to purchase gift cards or for funding another card or account,
    • Bill payments, either using your Debit Card or using our online bill pay service,
    • Transferring funds from your Debit Card or bank account to another bank account or credit card account, and
    • Transactions conducted at www.greendot.com or our mobile application (such as online bill payments or person-to-person transfers). 

    Without regard to the items specifically mentioned in these rules, Green Dot reserves the right to close any accounts at any point prior to or after the anniversary of the account if, in its sole discretion, the use of the account appears abnormal or for the purpose of gaming the program. 

    See your terms and conditions for more information. 

  • The following transactions don’t qualify toward the monthly maintenance fee:

    • The monthly maintenance fee is waived if you spend $1,000 or more using your Unlimited Cash Back Bank Account or Debit Card number in the previous monthly period, excluding ATM and teller cash withdrawals, payments conducted at www.greendot.com or via our mobile app (such as bill payments), check or ACH payments, funds transfers to another account, quasi-cash transactions (i.e., the purchase of items that convert to or substitute for cash, such as money orders, traveler’s checks, casino chips, etc.), and purchases of gift or prepaid cards.

    See your terms and conditions for more information. 

  • Yes. Unlimited 3% cash back payments made on qualifying purchases that resulted in returns, reversals, cancellations, or disputes will be subtracted from your Cash Back Bonus balance. 

    Prior to redeeming your Cash Back Bonus balance, all returns, credits, or refunds made by any online or app merchant to your account will be backed out of the accumulated 3% cash back payments for the prior year and deducted from the balance of the Cash Back Bonus.

  • A Bonus year is 12 monthly periods during which your account has been in good standing. To maintain your account in good standing for purposes of being eligible to receive and redeem your unlimited 3% Cash Back Bonus,

    you must have a positive balance and your account must not be blocked.

    You must successfully complete a Bonus year to be eligible to redeem your unlimited 3% Cash Back Bonus. Refer to your terms and conditions for more information. 

  • If you got your card in-store, the date you register your card is your registration date.

    If you got your card online, the date you register your personalized card is your registration date.

  • To be eligible to earn unlimited 3% cash back, your account must be in good standing. To maintain your account in good standing for the purposes of being eligible to earn and redeem your unlimited 3% Cash Back bonus, you must have a positive balance and your account must not be blocked. Refer to your terms and conditions for more information. 

  • Unlimited 3% cash back payments usually update promptly after a qualifying purchase, but could take up to 30 days. Please refer to your terms and conditions for more information. 

  • Only the Unlimited Cash Back Bank Account is eligible for the unlimited 3% Cash Back Bonus.

    • We calculate the 3% annual interest by taking the average daily balance of your High-Yield Savings Account for each day during the 12-month period prior to each year’s account anniversary date and then multiply that amount by 3%. This amount is the annual interest.
    • On each account anniversary date, the calculated annual interest will be automatically added to your High-Yield Savings Account,
    • While you can keep any amount of money in the FDIC Insured High-Yield Savings Account, we will pay the 3% annual interest on a maximum average daily balance of $10,000.
    • Savings Account Annual Percentage Yield is 3%

    Learn more about the High-Yield Savings Account on GreenDot.com

  • Make cash deposits to your account at any major retailer where Green Dot Bank products are featured.

    • At participating retailers, use the app to deposit cash into your account without a fee.
    • If you don't use the app to deposit cash, you can also swipe your debit card at many retailers where Green Dot Bank products are featured. In this case, the retailer will charge a service fee for cash deposits.

    Visit GreenDot.com/Deposit for all the ways you can deposit cash to your account.

  • Set up your new Unlimited Cash Back Visa Debit card on your phone to use with Apple Pay or Google Pay so you can “tap and spend” (where mobile payments are accepted) and also easily make in-app purchases (where Apple Pay or Google Pay are accepted). Of course, you can always use your physical Unlimited Cash Back Visa Debit card at stores and ATMs where Visa Debit is accepted!

  • Log in to your account using your desktop computer to access your monthly statements. Simply click VIEW E-STATEMENTS on the account home page to review or print. E-Statements are currently only available via the website on your desktop.

Online or In-App Purchases

  • Merchants that accept credit cards and debit cards are assigned a merchant category code (MCC) by the payment networks based on the kinds of products and services they sell. Online and in-app merchants use merchant codes and/or other identifying information that we rely upon to identify them as a qualifying online or in-app merchant. While these identifiers are generally reliable and accurate, there are times when an online or in-app merchant uses a merchant code that does not properly identify themselves. Green Dot Bank does not determine which MCC a merchant chooses to classify itself as and has no way of changing a merchant's identifying information that we receive during the authorization and posting process. Therefore, some online or in-app purchases may come across as some other type of non-qualifying transaction. While we strive to make sure we are accurate and inclusive of all the major online and in-app merchants, there could be times when a transaction is coded incorrectly by the merchant and cash back is not applied. When this happens, Green Dot will not be able to apply the 3% Cash Back Bonus for that transaction. Additionally, we are not able to provide a Cash Back Bonus on airline tickets or on products and services that are redeemable for cash, like gift cards, online funding of accounts, credit card cash advances, P2P funding, prepaid cards, money orders, traveler's checks and similar products or merchants that primarily sell cash services.