Green Dot Unlimited Cash Back Bank Account FAQs

  • Introducing the Unlimited Cash Back Bank Account by Green Dot Bank, Member FDIC...It’s the bank account that comes with the richest debit card in America. With this bank account, you can earn 2% cash back on qualifying online and mobile purchases plus earn 2% interest (APY) on money in the High-Yield Savings Account up to a $10,000 balance – that’s an Annual Percentage Yield 20x higher than the national average! *

    You will also enjoy*:

    • No overdraft fees, penalty fees or bank transfer fees, ever. Plus, there are ways to get other fees waived (see below for details).
    • Free cash deposits using the Green Dot app at participating retailers.
    • Free in-network ATMs nationwide.
    • Early payday with ASAP Direct Deposit.

    *Comparison as of June 2020.

    Claim the cash back bonus after 12 months of use and your account being in good standing.

    Interest paid on money in Savings Account every 12 months based on the average daily balance of the prior 365 days, up to a maximum balance of $10,000. Annual Percentage Yields (APYs) are accurate as of 6/2/20 and may change before or after you open an account. See Account Agreement for fees, terms and conditions. The average national savings account interest rate of 0.06% is determined by the FDIC as of May 11, 2020. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Savings account rates are based on the $2,500 product tier. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more.

    Free cash deposit using our app at participating retailers. See App for free ATM locations. Direct Deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Green Dot account exactly. We will not be able to deposit your payment if we are unable to match recipients.

  • The table below shows the fees that apply to the Unlimited Cash Back Bank Account. The fee schedule below describes the fees associated with our accounts and services. We may offer additional products, services and features from time to time, and the fees for those offerings will be disclosed to you at the time they are offered. In addition to the fees listed below, there are some situations where a third party may charge additional fees. For example, when you use an ATM outside of our network, you may be charged a fee by the ATM operator in addition to our fee.

    FEATURES SIMPLE FEES
    Price of an Unlimited Card Online $0.00
    Monthly Charge $7.95 Waived when you spend $1,000 or more using your card in the previous monthly period.*
    Deposit Cash Using the Green Dot App Free
    In Network ATM Withdrawal Free
    Out of Network ATM Withdrawal** $3.00 per transaction
    Out of Network Balance Inquiry at ATMs** $0.50
    Teller Cash Withdrawal Fee $3.00 per transaction
    Replacement Card (for Lost, Stolen, or Damaged Card) $5.00
    Foreign Transaction Fee*** 3% of total transaction amount
    Paper Check Fee $5.95 for a pack of 12 checks
    Direct Deposit No fee for direct deposit

    *Your Monthly Fee will be waived if you spend $1,000 or more using your Card in the previous monthly period (excluding ATM and teller cash withdrawals, payments conducted at www.greendot.com or via our mobile app (such as bill payments), check or ACH payments, funds transfers to another account, quasi-cash transactions (i.e., the purchase of items that convert to or substitute for cash, such as money orders, travelers checks, casino chips, etc.), and purchases of gift or prepaid cards).
    ** You may also be charged a fee by the ATM operator in addition to our fee (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).
    ***This fee is in addition to any other fee that may apply to your transaction. Please note use of your debit card outside of the U.S. may be limited; see your Account Agreement for more information.

    The Unlimited Cash Back Bank Account offers 2% cash back on qualifying online and mobile purchases and 2% interest (APY) on money in the High-Yield Savings Account up to a $10,000 balance – Annual Percentage Yield accurate as of 6/2/20 and may change anytime. The account also offers a variety of ways to save on fees. For instance, you can deposit cash for free using the Green Dot app and use our in-network ATMs for free cash withdrawals. There are also no overdraft fees or penalty fees of any kind. Plus, we make your money from direct deposit available fast. Get your pay up to 2 days before payday and your federal benefits up to 4 days before benefits day!

    Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Green Dot account exactly. Green Dot will not be able to deposit your payment if we are unable to match recipients.

    See your Account Agreement for more information.

  • Register your Unlimited Cash Back Bank Account and you’ll be eligible to receive unlimited 2% cash back when you spend online and through apps!

    Whenever you make a purchase online or through an app using your Unlimited Cash Back Bank Account, Green Dot will pay you a 2% Cash Back Bonus on what you buy online and with apps based on the amount of your purchase.

    • For example, if you use a ride-sharing app for a ride cost of $50, and your Unlimited Cash Back Bank Account is on file in the ride sharing service’s app, Green Dot will pay 2% of $50, or $1.00, cash back.
    • Or, if you purchase a $500 laptop computer from an online retailer using your Unlimited Cash Back Bank Account, Green Dot will pay 2% of $500, or $10 in cash back!

    There’s no limit to how much we’ll pay, but there are some simple rules to make it fair for everyone. Refer to your terms and conditions for more information.

    To be eligible, your account must be in good standing. To maintain your account in good standing for the purposes of being eligible to receive and redeem your unlimited 2% cash back balance, you must have a positive balance and your account must not be blocked.

    Important: You aren’t eligible for the program if we’re unable to verify your identity.

    See your terms and conditions for more information. 

    1. Activate the card you received in the mail so that it’s registered and ready for use by following the instructions located on the card sticker.
    2. Download the Green Dot app. You can sign into the app using the login details you created when you opened your account online.
    3. Deposit money to your account to start using the card and earning unlimited 2% cash back. Click on the "DEPOSIT" button in the app or visit GreenDot.com to see all the ways to make a deposit.
    4. Make your new card the “default payment card on file” for all your online and app accounts, like Uber, Amazon, Walmart.com, GrubHub, Netflix, InstaCart, Wish, and Etsy!

    Important: You aren’t eligible to participate in the cash back program if we’re unable to verify your identity.

  • Redeem the cash back starting on the anniversary of your account registration date.

    • At that time, you can move the money into your available account balance. Then you can spend it or transfer it into your High-Yield Savings Account to earn interest. Remember, there are no additional fees to use the High-Yield Savings Account.
    • Prior to redeeming your annual cash back, all returns, credits or refunds made by any online or app merchant to the will be deducted from the accumulated cash back balance from the prior year.
    • Your account must be in good standing in order to redeem the accumulated balance. To maintain your account in good standing for the purposes of being eligible to redeem your annual cash back, you must have a positive balance and your account must not be blocked or flagged for fraud or notated for some other reason that makes the account unusable. If the account has a zero or negative balance, you’ll be required to bring the account to a positive balance in order to redeem the cash back.

    Refer to your Account Agreement for more information.

  • Most goods or services purchased online or through an app qualifies for cash back. See our separate FAQ for more information about what does not qualify.

    To make it easy for you, we send a mobile notification whenever you make a qualifying online or mobile purchase. Plus, you can check the Cash Back Tracker in the Green Dot app.

    Be aware that cash back is normally added to your cash back balance once your qualifying purchase transaction posts but could take up to 30 days.

    Refer to your Account Agreement for more information.

  • Green Dot will pay a 2% cash back on purchases of actual goods or services. The following transactions don’t qualify:

    • Airline purchases,
    • Quasi-cash transactions (i.e. purchase of items that convert to or substitute for cash, such as digital wallets, person-to-person transactions, casino chips or transactions at online gaming sites, travelers checks, lottery tickets, etc.),
    • Use of your Debit Card to purchase gift cards or for funding another card or account,
    • Bill payments, either using your Debit Card or using our online bill pay service,
    • Transferring funds from your Debit Card or bank account to another bank account or credit card account, and
    • Transactions conducted at www.greendot.com or our mobile application (such as online bill payments or person-to-person transfers).

    Without regard to the items specifically mentioned in these rules, Green Dot reserves the right to close any accounts at any point prior to or after the anniversary of the account if, in its sole discretion, the use of the account appears abnormal or for the purpose of gaming the program.

    See your Account Agreement for more information.

  • The monthly maintenance fee is waived if you spend $1,000 or more using your Unlimited Cash Back Bank Account or Debit Card number in the previous monthly period.

    The following transactions do not qualify toward the monthly maintenance fee waiver:

    • ATM and teller cash withdrawals, payments conducted at www.greendot.com or via our mobile app (such as bill payments), check or ACH payments, funds transfers to another account, quasi-cash transactions (i.e., the purchase of items that convert to or substitute for cash, such as money orders, traveler’s checks, casino chips, etc.), and purchases of gift or prepaid cards.

    See your Account Agreement for more information.

  • Yes. 2% cash back payments made on qualifying purchases that resulted in returns, reversals, cancellations, or disputes will be subtracted from your cash back balance.

    Prior to redeeming your cash back balance, all returns, credits, or refunds made by any online or app merchant to your account will be backed out of the accumulated 2% cash back payments for the prior year and deducted from the cash back balance.

  • A Bonus year is 12 monthly periods during which your account has been in good standing. To maintain your account in good standing for purposes of being eligible to receive and redeem your unlimited 2% Cash Back Bonus,

    you must have a positive balance and your account must not be blocked.

    You must successfully complete a Bonus year to be eligible to redeem your unlimited 2% Cash Back Bonus. Refer to your terms and conditions for more information. 

  • If you registered your Green Dot Visa® Debit Card or Green Dot Prepaid Visa® Debit Card before 10/28/20, the date you register your card is your registration date.
    If you got your card online, the date you register your personalized card is your registration date.

  • To be eligible, your account must be in good standing. To maintain your account in good standing for the purposes of being eligible to earn and redeem your unlimited 2% cash back, you must have a positive balance and your account must not be blocked. Refer to your Account Agreement for more information.

  • 2% cash back earned on transactions usually update after a qualifying transaction has successfully posted but could take up to 30 days. Refer to your Account Agreement for more information.

  • Only the Unlimited Cash Back Bank Account is eligible for unlimited 2% cash back.

    • Interest is paid on money in the FDIC-insured High-Yield Savings Account every 12 months based on the average daily available balance of the prior 365 days, up to a maximum balance of $10,000.
    • On each account anniversary date, the calculated annual interest will be automatically added to your High-Yield Savings Account,
    • Savings Account Annual Percentage Yield of 2% is accurate as of 6/2/20, may change anytime.
    • Money in your High-Yield Savings Account cannot be spent on purchases or cash withdrawals. You can move funds in and out of your Savings Account to your Unlimited Cash Back Bank Account as often as you like, subject to security limits. There are no additional fees to use the High-Yield Savings Account.

  • Besides making cash deposits at the register of 90K+ retailers nationwide for a fee, you can also use the Green Dot app to make FREE cash deposits at participating retailers!

    Log into your account using the Green Dot app and tap on Deposit then Deposit Cash to get started OR visit GreenDot.com/Deposit for all the ways you can deposit cash to your account.

  • Your Unlimited Cash Back Bank Account comes with a variety of mobile banking features including mobile check deposit, online bill pay, free cash deposits using the Green Dot app and sending money to another Green Dot card. Plus you can set up your Unlimited Cash Back Bank Account to use with Apple Pay, Android Pay or Samsung Pay so you can “tap and spend” (where mobile payments are accepted) and also easily make in-app purchases (where Apple Pay, Android Pay, Google Pay or Samsung Pay are accepted).

    Of course, you can always use your physical Unlimited Cash Back Bank Account at stores and ATMs where Visa® debit is accepted!

    See your Account Agreement for more information.

  • Log in to your account using your desktop computer to access your monthly statements. Simply click VIEW E-STATEMENTS on the account home page to review or print. E-Statements are currently only available via the website on your desktop.

Online or Mobile Purchases

  • Merchants that accept credit cards and debit cards are assigned a merchant category code (MCC) by the payment networks based on the kinds of products and services they sell. Online and mobile merchants use merchant codes and/or other identifying information that we rely upon to identify them as a qualifying online or mobile merchant. While these identifiers are generally reliable and accurate, there are times when an online or mobile merchant uses a merchant code that does not properly identify themselves. Green Dot Bank does not determine which MCC a merchant chooses to classify itself as and has no way of changing a merchant's identifying information that we receive during the authorization and posting process. Therefore, some online or mobile purchases may come across as some other type of non-qualifying transaction. While we strive to make sure we are accurate and inclusive of all the major online and mobile merchants, there could be times when a transaction is coded incorrectly by the merchant and cash back is not applied. When this happens, Green Dot will not be able to apply the 2% cash back for that transaction. Additionally, we are not able to provide cash back on airline tickets or on products and services that are redeemable for cash, like gift cards, online funding of accounts, credit card cash advances, P2P funding, prepaid cards, money orders, traveler's checks and similar products or merchants that primarily sell cash services.

Top Questions

If you registered your Green Dot Visa® Card by 10/27/20 you are eligible to receive Unlimited Cash Back Account benefits.

  • The table below shows the fees that apply to the Unlimited Cash Back Bank Account. The fee schedule below describes the fees associated with our accounts and services. We may offer additional products, services and features from time to time, and the fees for those offerings will be disclosed to you at the time they are offered. In addition to the fees listed below, there are some situations where a third party may charge additional fees. For example, when you use an ATM outside of our network, you may be charged a fee by the ATM operator in addition to our fee.

    FEATURES SIMPLE FEES
    Price of an Unlimited Card Online $0.00
    Monthly Charge $7.95 Waived when you spend $1,000 or more using your card in the previous monthly period.*
    Deposit Cash Using the Green Dot App Free
    In Network ATM Withdrawal Free
    Out of Network ATM Withdrawal** $3.00 per transaction
    Out of Network Balance Inquiry at ATMs** $0.50
    Teller Cash Withdrawal Fee $3.00 per transaction
    Replacement Card (for Lost, Stolen, or Damaged Card) $5.00
    Foreign Transaction Fee*** 3% of total transaction amount
    Paper Check Fee $5.95 for a pack of 12 checks
    Direct Deposit No fee for direct deposit

    *Your Monthly Fee will be waived if you spend $1,000 or more using your Card in the previous monthly period (excluding ATM and teller cash withdrawals, payments conducted at www.greendot.com or via our mobile app (such as bill payments), check or ACH payments, funds transfers to another account, quasi-cash transactions (i.e., the purchase of items that convert to or substitute for cash, such as money orders, travelers checks, casino chips, etc.), and purchases of gift or prepaid cards).
    ** You may also be charged a fee by the ATM operator in addition to our fee (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).
    ***This fee is in addition to any other fee that may apply to your transaction. Please note use of your debit card outside of the U.S. may be limited; see your Account Agreement for more information.

    The Unlimited Cash Back Bank Account offers 3% cash back on qualifying online and mobile purchases and 3% interest (APY) on money in the High-Yield Savings Account up to a $10,000 balance – Annual Percentage Yield accurate as of 6/2/20 and may change anytime. The account also offers a variety of ways to save on fees. For instance, you can deposit cash for free using the Green Dot app and use our in-network ATMs for free cash withdrawals. There are also no overdraft fees or penalty fees of any kind. Plus, we make your money from direct deposit available fast. Get your pay up to 2 days before payday and your federal benefits up to 4 days before benefits day!

    Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Green Dot account exactly. Green Dot will not be able to deposit your payment if we are unable to match recipients.

    See your Account Agreement for more information.

  • If you registered your Green Dot Visa® Debit Card or Green Dot Prepaid Visa® Debit Card before 10/28/20, the date you register your card is your registration date.
    If you got your card online, the date you register your personalized card is your registration date.

  • Besides making cash deposits at the register of 90K+ retailers nationwide for a fee, you can also use the Green Dot app to make FREE cash deposits at participating retailers!

    Log into your account using the Green Dot app and tap on Deposit then Deposit Cash to get started OR visit GreenDot.com/Deposit for all the ways you can deposit cash to your account.

  • Most goods or services purchased online or through an app qualifies for cash back. See our separate FAQ for more information about what does not qualify.

    To make it easy for you, we send a mobile notification whenever you make a qualifying online or mobile purchase. Plus, you can check the Cash Back Tracker in the Green Dot app.

    Be aware that cash back is normally added to your cash back balance once your qualifying purchase transaction posts but could take up to 30 days.

    Refer to your Account Agreement for more information.

  • 3% cash back earned on transactions usually update after a qualifying transaction has successfully posted but could take up to 30 days. Refer to your Account Agreement for more information.

  • Only the Unlimited Cash Back Bank Account is eligible for unlimited 3% cash back.

  • Introducing the Unlimited Cash Back Bank Account by Green Dot Bank, Member FDIC...It’s the bank account that comes with the richest debit card in America. With this bank account, you can earn 3% cash back on qualifying online and mobile purchases plus earn 3% interest (APY) on money in the High-Yield Savings Account up to a $10,000 balance – that’s an Annual Percentage Yield 30x higher than the national average! *

    You will also enjoy*:

    • No overdraft fees, penalty fees or bank transfer fees, ever. Plus, there are ways to get other fees waived (see below for details).
    • Free cash deposits using the Green Dot app at participating retailers.
    • Free in-network ATMs nationwide.
    • Early payday with ASAP Direct Deposit.

    *Comparison as of June 2020.

    Claim the cash back bonus after 12 months of use and your account being in good standing.

    Interest paid on money in Savings Account every 12 months based on the average daily balance of the prior 365 days, up to a maximum balance of $10,000. Annual Percentage Yields (APYs) are accurate as of 6/2/20 and may change before or after you open an account. See Account Agreement for fees, terms and conditions. The average national savings account interest rate of 0.06% is determined by the FDIC as of May 11, 2020. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Savings account rates are based on the $2,500 product tier. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more.

    Free cash deposit using our app at participating retailers. See App for free ATM locations. Direct Deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Green Dot account exactly. We will not be able to deposit your payment if we are unable to match recipients.

    1. Activate the card you received in the mail so that it’s registered and ready for use by following the instructions located on the card sticker.
    2. Download the Green Dot app. You can sign into the app using the login details you created when you opened your account online.
    3. Deposit money to your account to start using the card and earning unlimited 3% cash back. Click on the "DEPOSIT" button in the app or visit GreenDot.com to see all the ways to make a deposit.
    4. Make your new card the “default payment card on file” for all your online and app accounts, like Uber, Amazon, Walmart.com, GrubHub, Netflix, InstaCart, Wish, and Etsy!

    Important: You aren’t eligible to participate in the cash back program if we’re unable to verify your identity.

  • Green Dot will pay a 3% cash back on purchases of actual goods or services. The following transactions don’t qualify:

    • Airline purchases,
    • Quasi-cash transactions (i.e. purchase of items that convert to or substitute for cash, such as digital wallets, person-to-person transactions, casino chips or transactions at online gaming sites, travelers checks, lottery tickets, etc.),
    • Use of your Debit Card to purchase gift cards or for funding another card or account,
    • Bill payments, either using your Debit Card or using our online bill pay service,
    • Transferring funds from your Debit Card or bank account to another bank account or credit card account, and
    • Transactions conducted at www.greendot.com or our mobile application (such as online bill payments or person-to-person transfers).

    Without regard to the items specifically mentioned in these rules, Green Dot reserves the right to close any accounts at any point prior to or after the anniversary of the account if, in its sole discretion, the use of the account appears abnormal or for the purpose of gaming the program.

    See your Account Agreement for more information.

    • Interest is paid on money in the FDIC-insured High-Yield Savings Account every 12 months based on the average daily available balance of the prior 365 days, up to a maximum balance of $10,000.
    • On each account anniversary date, the calculated annual interest will be automatically added to your High-Yield Savings Account,
    • Savings Account Annual Percentage Yield of 3% is accurate as of 6/2/20, may change anytime.
    • Money in your High-Yield Savings Account cannot be spent on purchases or cash withdrawals. You can move funds in and out of your Savings Account to your Unlimited Cash Back Bank Account as often as you like, subject to security limits. There are no additional fees to use the High-Yield Savings Account.

  • Yes. 3% cash back payments made on qualifying purchases that resulted in returns, reversals, cancellations, or disputes will be subtracted from your cash back balance.

    Prior to redeeming your cash back balance, all returns, credits, or refunds made by any online or app merchant to your account will be backed out of the accumulated 3% cash back payments for the prior year and deducted from the cash back balance.

  • The monthly maintenance fee is waived if you spend $1,000 or more using your Unlimited Cash Back Bank Account or Debit Card number in the previous monthly period.

    The following transactions do not qualify toward the monthly maintenance fee waiver:

    • ATM and teller cash withdrawals, payments conducted at www.greendot.com or via our mobile app (such as bill payments), check or ACH payments, funds transfers to another account, quasi-cash transactions (i.e., the purchase of items that convert to or substitute for cash, such as money orders, traveler’s checks, casino chips, etc.), and purchases of gift or prepaid cards.

    See your Account Agreement for more information.

  • Your Unlimited Cash Back Bank Account comes with a variety of mobile banking features including mobile check, online bill pay, free cash deposits using the Green Dot app and sending money to another Green Dot card. Plus you can set up your Unlimited Cash Back Bank Account to use with Apple Pay, Android Pay or Samsung Pay so you can “tap and spend” (where mobile payments are accepted) and also easily make in-app purchases (where Apple Pay, Android Pay, Google Pay or Samsung Pay are accepted).

    Of course, you can always use your physical Unlimited Cash Back Bank Account at stores and ATMs where Visa® debit is accepted!

    See your Account Agreement for more information.

  • Redeem the cash back starting on the anniversary of your account registration date.

    • At that time, you can move the money into your available account balance. Then you can spend it or transfer it into your High-Yield Savings Account to earn interest. Remember, there are no additional fees to use the High-Yield Savings Account.
    • Prior to redeeming your annual cash back, all returns, credits or refunds made by any online or app merchant to the will be deducted from the accumulated cash back balance from the prior year.
    • Your account must be in good standing in order to redeem the accumulated balance. To maintain your account in good standing for the purposes of being eligible to redeem your annual cash back, you must have a positive balance and your account must not be blocked or flagged for fraud or notated for some other reason that makes the account unusable. If the account has a zero or negative balance, you’ll be required to bring the account to a positive balance in order to redeem the cash back.

    Refer to your Account Agreement for more information.

  • To be eligible, your account must be in good standing. To maintain your account in good standing for the purposes of being eligible to earn and redeem your unlimited 3% cash back, you must have a positive balance and your account must not be blocked. Refer to your Account Agreement for more information.

Online or Mobile Purchases
  • Merchants that accept credit cards and debit cards are assigned a merchant category code (MCC) by the payment networks based on the kinds of products and services they sell. Online and mobile merchants use merchant codes and/or other identifying information that we rely upon to identify them as a qualifying online or mobile merchant. While these identifiers are generally reliable and accurate, there are times when an online or mobile merchant uses a merchant code that does not properly identify themselves. Green Dot Bank does not determine which MCC a merchant chooses to classify itself as and has no way of changing a merchant's identifying information that we receive during the authorization and posting process. Therefore, some online or mobile purchases may come across as some other type of non-qualifying transaction. While we strive to make sure we are accurate and inclusive of all the major online and mobile merchants, there could be times when a transaction is coded incorrectly by the merchant and cash back is not applied. When this happens, Green Dot will not be able to apply the 3% cash back for that transaction. Additionally, we are not able to provide cash back on airline tickets or on products and services that are redeemable for cash, like gift cards, online funding of accounts, credit card cash advances, P2P funding, prepaid cards, money orders, traveler's checks and similar products or merchants that primarily sell cash services.

High-Yield Savings Account

    • Interest is paid on money in the FDIC-insured High-Yield Savings Account every 12 months based on the average daily available balance of the prior 365 days, up to a maximum balance of $10,000.
    • On each account anniversary date, the calculated annual interest will be automatically added to your High-Yield Savings Account,
    • Savings Account Annual Percentage Yield of 3% is accurate as of 6/2/20, may change anytime.

    Money in your High-Yield Savings Account cannot be spent on purchases or cash withdrawals. You can move funds in and out of your Savings Account to your Unlimited Cash Back Bank Account balance as often as you like, subject to security limits. There are no additional fees to use the High-Yield Savings Account.

    Refer to your Account Agreement for more information.

  • Money in your High-Yield Savings Account can’t be spent on purchases or cash withdrawals. To access and spend the money you have set aside, simply transfer it from your High-Yield Savings Account to your Unlimited Cash Back Bank Account by using the Green Dot app or logging into your account at GreenDot.com. Money in your High-Yield Savings Account will be unavailable to spend on purchases or cash withdrawals until you transfer it to your Unlimited Cash Back Bank Account balance.

  • Log into your account using the Green Dot app or GreenDot.com to view the money in your High-Yield Savings account or move money in and out of your High-Yield Savings Account to your Unlimited Cash Back Bank Account balance.

    Don’t have the mobile app? Download it for iOS and Android devices.

  • The High-Yield Savings Account is ONLY available with the Unlimited Cash Back Bank Account. In order to access the High-Yield Savings Account and earn a 3% Annual Percentage Yield on deposits up to a maximum $10,000 balance, you must open an Unlimited Cash Back Bank Account.

  • The Green Dot High-Yield Savings Account is a FREE feature that allows you to save up for a rainy day or a specific goal.

    • Interest is paid on money in the FDIC-insured High-Yield Savings Account every 12 months based on the average daily available balance of the prior 365 days, up to a maximum balance of $10,000.
    • On each account anniversary date, the calculated annual interest will be automatically added to your High-Yield Savings Account,
    • Savings Account Annual Percentage Yield of 3% is accurate as of 6/2/20, may change anytime.

    Money in your High-Yield Savings Account cannot be spent on purchases or cash withdrawals. You can move funds in and out of your Savings Account to your Unlimited Cash Back Bank Account balance as often as you like, subject to security limits. There are no additional fees to use the High-Yield Savings Account.

    See your Account Agreement for more information.

If you registered your Green Dot Visa® Card by 10/27/20 you are eligible to receive Unlimited Cash Back Account benefits.

  • The table below shows the fees that apply to the Unlimited Cash Back Bank Account. The fee schedule below describes the fees associated with our accounts and services. We may offer additional products, services and features from time to time, and the fees for those offerings will be disclosed to you at the time they are offered. In addition to the fees listed below, there are some situations where a third party may charge additional fees. For example, when you use an ATM outside of our network, you may be charged a fee by the ATM operator in addition to our fee.

    FEATURES SIMPLE FEES
    Price of an Unlimited Card Online $0.00
    Monthly Charge $7.95 Waived when you spend $1,000 or more using your card in the previous monthly period.*
    Deposit Cash Using the Green Dot App Free
    In Network ATM Withdrawal Free
    Out of Network ATM Withdrawal** $3.00 per transaction
    Out of Network Balance Inquiry at ATMs** $0.50
    Teller Cash Withdrawal Fee $3.00 per transaction
    Replacement Card (for Lost, Stolen, or Damaged Card) $5.00
    Foreign Transaction Fee*** 3% of total transaction amount
    Paper Check Fee $5.95 for a pack of 12 checks
    Direct Deposit No fee for direct deposit

    *Your Monthly Fee will be waived if you spend $1,000 or more using your Card in the previous monthly period (excluding ATM and teller cash withdrawals, payments conducted at www.greendot.com or via our mobile app (such as bill payments), check or ACH payments, funds transfers to another account, quasi-cash transactions (i.e., the purchase of items that convert to or substitute for cash, such as money orders, travelers checks, casino chips, etc.), and purchases of gift or prepaid cards).
    ** You may also be charged a fee by the ATM operator in addition to our fee (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).
    ***This fee is in addition to any other fee that may apply to your transaction. Please note use of your debit card outside of the U.S. may be limited; see your Account Agreement for more information.

    The Unlimited Cash Back Bank Account offers 3% cash back on qualifying online and mobile purchases and 3% interest (APY) on money in the High-Yield Savings Account up to a $10,000 balance – Annual Percentage Yield accurate as of 6/2/20 and may change anytime. The account also offers a variety of ways to save on fees. For instance, you can deposit cash for free using the Green Dot app and use our in-network ATMs for free cash withdrawals. There are also no overdraft fees or penalty fees of any kind. Plus, we make your money from direct deposit available fast. Get your pay up to 2 days before payday and your federal benefits up to 4 days before benefits day!

    Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Green Dot account exactly. Green Dot will not be able to deposit your payment if we are unable to match recipients.

    See your Account Agreement for more information.

  • If you registered your Green Dot Visa® Debit Card or Green Dot Prepaid Visa® Debit Card before 10/28/20, the date you register your card is your registration date.
    If you got your card online, the date you register your personalized card is your registration date.

  • Besides making cash deposits at the register of 90K+ retailers nationwide for a fee, you can also use the Green Dot app to make FREE cash deposits at participating retailers!

    Log into your account using the Green Dot app and tap on Deposit then Deposit Cash to get started OR visit GreenDot.com/Deposit for all the ways you can deposit cash to your account.

  • Most goods or services purchased online or through an app qualifies for cash back. See our separate FAQ for more information about what does not qualify.

    To make it easy for you, we send a mobile notification whenever you make a qualifying online or mobile purchase. Plus, you can check the Cash Back Tracker in the Green Dot app.

    Be aware that cash back is normally added to your cash back balance once your qualifying purchase transaction posts but could take up to 30 days.

    Refer to your Account Agreement for more information.

  • 3% cash back earned on transactions usually update after a qualifying transaction has successfully posted but could take up to 30 days. Refer to your Account Agreement for more information.

  • Only the Unlimited Cash Back Bank Account is eligible for unlimited 3% cash back.

  • Introducing the Unlimited Cash Back Bank Account by Green Dot Bank, Member FDIC...It’s the bank account that comes with the richest debit card in America. With this bank account, you can earn 3% cash back on qualifying online and mobile purchases plus earn 3% interest (APY) on money in the High-Yield Savings Account up to a $10,000 balance – that’s an Annual Percentage Yield 30x higher than the national average! *

    You will also enjoy*:

    • No overdraft fees, penalty fees or bank transfer fees, ever. Plus, there are ways to get other fees waived (see below for details).
    • Free cash deposits using the Green Dot app at participating retailers.
    • Free in-network ATMs nationwide.
    • Early payday with ASAP Direct Deposit.

    *Comparison as of June 2020.

    Claim the cash back bonus after 12 months of use and your account being in good standing.

    Interest paid on money in Savings Account every 12 months based on the average daily balance of the prior 365 days, up to a maximum balance of $10,000. Annual Percentage Yields (APYs) are accurate as of 6/2/20 and may change before or after you open an account. See Account Agreement for fees, terms and conditions. The average national savings account interest rate of 0.06% is determined by the FDIC as of May 11, 2020. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Savings account rates are based on the $2,500 product tier. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more.

    Free cash deposit using our app at participating retailers. See App for free ATM locations. Direct Deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Green Dot account exactly. We will not be able to deposit your payment if we are unable to match recipients.

    1. Activate the card you received in the mail so that it’s registered and ready for use by following the instructions located on the card sticker.
    2. Download the Green Dot app. You can sign into the app using the login details you created when you opened your account online.
    3. Deposit money to your account to start using the card and earning unlimited 3% cash back. Click on the "DEPOSIT" button in the app or visit GreenDot.com to see all the ways to make a deposit.
    4. Make your new card the “default payment card on file” for all your online and app accounts, like Uber, Amazon, Walmart.com, GrubHub, Netflix, InstaCart, Wish, and Etsy!

    Important: You aren’t eligible to participate in the cash back program if we’re unable to verify your identity.

  • Green Dot will pay a 3% cash back on purchases of actual goods or services. The following transactions don’t qualify:

    • Airline purchases,
    • Quasi-cash transactions (i.e. purchase of items that convert to or substitute for cash, such as digital wallets, person-to-person transactions, casino chips or transactions at online gaming sites, travelers checks, lottery tickets, etc.),
    • Use of your Debit Card to purchase gift cards or for funding another card or account,
    • Bill payments, either using your Debit Card or using our online bill pay service,
    • Transferring funds from your Debit Card or bank account to another bank account or credit card account, and
    • Transactions conducted at www.greendot.com or our mobile application (such as online bill payments or person-to-person transfers).

    Without regard to the items specifically mentioned in these rules, Green Dot reserves the right to close any accounts at any point prior to or after the anniversary of the account if, in its sole discretion, the use of the account appears abnormal or for the purpose of gaming the program.

    See your Account Agreement for more information.

    • Interest is paid on money in the FDIC-insured High-Yield Savings Account every 12 months based on the average daily available balance of the prior 365 days, up to a maximum balance of $10,000.
    • On each account anniversary date, the calculated annual interest will be automatically added to your High-Yield Savings Account,
    • Savings Account Annual Percentage Yield of 3% is accurate as of 6/2/20, may change anytime.
    • Money in your High-Yield Savings Account cannot be spent on purchases or cash withdrawals. You can move funds in and out of your Savings Account to your Unlimited Cash Back Bank Account as often as you like, subject to security limits. There are no additional fees to use the High-Yield Savings Account.

  • Yes. 3% cash back payments made on qualifying purchases that resulted in returns, reversals, cancellations, or disputes will be subtracted from your cash back balance.

    Prior to redeeming your cash back balance, all returns, credits, or refunds made by any online or app merchant to your account will be backed out of the accumulated 3% cash back payments for the prior year and deducted from the cash back balance.

  • The monthly maintenance fee is waived if you spend $1,000 or more using your Unlimited Cash Back Bank Account or Debit Card number in the previous monthly period.

    The following transactions do not qualify toward the monthly maintenance fee waiver:

    • ATM and teller cash withdrawals, payments conducted at www.greendot.com or via our mobile app (such as bill payments), check or ACH payments, funds transfers to another account, quasi-cash transactions (i.e., the purchase of items that convert to or substitute for cash, such as money orders, traveler’s checks, casino chips, etc.), and purchases of gift or prepaid cards.

    See your Account Agreement for more information.

  • Your Unlimited Cash Back Bank Account comes with a variety of mobile banking features including mobile check, online bill pay, free cash deposits using the Green Dot app and sending money to another Green Dot card. Plus you can set up your Unlimited Cash Back Bank Account to use with Apple Pay, Android Pay or Samsung Pay so you can “tap and spend” (where mobile payments are accepted) and also easily make in-app purchases (where Apple Pay, Android Pay, Google Pay or Samsung Pay are accepted).

    Of course, you can always use your physical Unlimited Cash Back Bank Account at stores and ATMs where Visa® debit is accepted!

    See your Account Agreement for more information.

  • Redeem the cash back starting on the anniversary of your account registration date.

    • At that time, you can move the money into your available account balance. Then you can spend it or transfer it into your High-Yield Savings Account to earn interest. Remember, there are no additional fees to use the High-Yield Savings Account.
    • Prior to redeeming your annual cash back, all returns, credits or refunds made by any online or app merchant to the will be deducted from the accumulated cash back balance from the prior year.
    • Your account must be in good standing in order to redeem the accumulated balance. To maintain your account in good standing for the purposes of being eligible to redeem your annual cash back, you must have a positive balance and your account must not be blocked or flagged for fraud or notated for some other reason that makes the account unusable. If the account has a zero or negative balance, you’ll be required to bring the account to a positive balance in order to redeem the cash back.

    Refer to your Account Agreement for more information.

  • To be eligible, your account must be in good standing. To maintain your account in good standing for the purposes of being eligible to earn and redeem your unlimited 3% cash back, you must have a positive balance and your account must not be blocked. Refer to your Account Agreement for more information.

Online or Mobile Purchases
  • Merchants that accept credit cards and debit cards are assigned a merchant category code (MCC) by the payment networks based on the kinds of products and services they sell. Online and mobile merchants use merchant codes and/or other identifying information that we rely upon to identify them as a qualifying online or mobile merchant. While these identifiers are generally reliable and accurate, there are times when an online or mobile merchant uses a merchant code that does not properly identify themselves. Green Dot Bank does not determine which MCC a merchant chooses to classify itself as and has no way of changing a merchant's identifying information that we receive during the authorization and posting process. Therefore, some online or mobile purchases may come across as some other type of non-qualifying transaction. While we strive to make sure we are accurate and inclusive of all the major online and mobile merchants, there could be times when a transaction is coded incorrectly by the merchant and cash back is not applied. When this happens, Green Dot will not be able to apply the 3% cash back for that transaction. Additionally, we are not able to provide cash back on airline tickets or on products and services that are redeemable for cash, like gift cards, online funding of accounts, credit card cash advances, P2P funding, prepaid cards, money orders, traveler's checks and similar products or merchants that primarily sell cash services.

    • Interest is paid on money in the FDIC-insured High-Yield Savings Account every 12 months based on the average daily available balance of the prior 365 days, up to a maximum balance of $10,000.
    • On each account anniversary date, the calculated annual interest will be automatically added to your High-Yield Savings Account,
    • Savings Account Annual Percentage Yield of 3% is accurate as of 6/2/20, may change anytime.

    Money in your High-Yield Savings Account cannot be spent on purchases or cash withdrawals. You can move funds in and out of your Savings Account to your Unlimited Cash Back Bank Account balance as often as you like, subject to security limits. There are no additional fees to use the High-Yield Savings Account.

    Refer to your Account Agreement for more information.

  • Money in your High-Yield Savings Account can’t be spent on purchases or cash withdrawals. To access and spend the money you have set aside, simply transfer it from your High-Yield Savings Account to your Unlimited Cash Back Bank Account by using the Green Dot app or logging into your account at GreenDot.com. Money in your High-Yield Savings Account will be unavailable to spend on purchases or cash withdrawals until you transfer it to your Unlimited Cash Back Bank Account balance.

  • Log into your account using the Green Dot app or GreenDot.com to view the money in your High-Yield Savings account or move money in and out of your High-Yield Savings Account to your Unlimited Cash Back Bank Account balance.

    Don’t have the mobile app? Download it for iOS and Android devices.

  • The High-Yield Savings Account is ONLY available with the Unlimited Cash Back Bank Account. In order to access the High-Yield Savings Account and earn a 3% Annual Percentage Yield on deposits up to a maximum $10,000 balance, you must open an Unlimited Cash Back Bank Account.

  • The Green Dot High-Yield Savings Account is a FREE feature that allows you to save up for a rainy day or a specific goal.

    • Interest is paid on money in the FDIC-insured High-Yield Savings Account every 12 months based on the average daily available balance of the prior 365 days, up to a maximum balance of $10,000.
    • On each account anniversary date, the calculated annual interest will be automatically added to your High-Yield Savings Account,
    • Savings Account Annual Percentage Yield of 3% is accurate as of 6/2/20, may change anytime.

    Money in your High-Yield Savings Account cannot be spent on purchases or cash withdrawals. You can move funds in and out of your Savings Account to your Unlimited Cash Back Bank Account balance as often as you like, subject to security limits. There are no additional fees to use the High-Yield Savings Account.

    See your Account Agreement for more information.