Skip to content
Greendot Brand Logo
Greendot Brand Logo
Log in
Open an account
Open an account
  • Blog
  • Money Insights
  • News
  • Company
Log in
Open an account
Open an account
Green_Dot_Appoints_Michael_Larson_to_Lead_Customer_Service_and_Experience
  • News

Green Dot Appoints Michael Larson to Lead Customer Service and Experience 

Mar. 15, 2021 -- Green Dot Corporation (NYSE: GDOT) today announced Michael Larson is joining the company as Senior Vice President of Customer Service and Experience. Larson will oversee the key functional areas of Green Dot’s customer experience and contact center operations, with a focus on optimizing and maintaining exceptional service, support and overall customer experience for the leading bank and fin-tech’s direct-to-consumer and BaaS platform solutions. Larson will report to Green Dot’s President and CEO, Dan Henry.

“Green Dot is a pioneer in digital banking and payments, and I’m thrilled to be a part of the company’s journey as it enables many millions of consumers and small businesses with frictionless, useful products and technology,” said Larson. “When adding an exceptional, above-the-bar customer experience to Green Dot’s powerful technology infrastructure, expansive network and deep experience serving low to moderate income Americans, there is no limit to Green Dot’s potential as a leading fin-tech and payments provider.”

Larson brings more than 30 years of customer service operations experience to Green Dot both in consulting and in building customer service operations at a variety of companies. Most recently, he was an independent operations consultant for companies in the financial services, travel, and telecommunications industries. Prior to that, he held executive leadership positions for operations at Western Dental and Parago Inc. (now Blackhawk Network Holdings, Inc.), a promotional incentives company specializing in consumer and corporate rewards programs for retailers, manufacturers, and service providers.

“Optimizing and maintaining Green Dot’s customer experience is a top priority and area of investment for the company,” said Dan Henry, CEO of Green Dot. “Michael’s deep industry experience, valued perspectives and proven results are unmatched in the industry, and will play a critical role in our mission to deliver trusted, best-in-class banking and payments solutions to consumers and businesses, seamlessly connecting people to their money.”

About Green Dot

Green Dot Corporation (NYSE: GDOT) is a financial technology and registered bank holding company committed to transforming the way people and businesses manage and move money, and making financial wellbeing and empowerment more accessible for all.

Green Dot’s proprietary technology enables faster, more efficient electronic payments and money management, powering intuitive and seamless ways for people to spend, send, control and save their money. Through its retail and direct bank, Green Dot offers a broad set of financial products to consumers and businesses including debit, prepaid, checking, credit and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements. The company’s Banking as a Service (“BaaS”) platform enables a growing list of America’s most prominent consumer and technology companies to design and deploy their own customized banking and money movement solutions for customers and partners in the US and internationally.

Founded in 1999 and headquartered in Austin, TX, Green Dot has served more than 33 million customers directly, and now operates primarily as a “branchless bank” with more than 90,000 retail distribution locations nationwide. Green Dot Bank is a subsidiary of Green Dot Corporation and member of the FDIC. For more information about Green Dot’s products and services, please visit https://www.greendot.com.

Related posts

  • Walmart_MoneyCard_Issued_by_Green_Dot_Bank_Now_Offered_as_Demand_Deposit_Account
    Walmart MoneyCard, Issued by Green Dot Bank, Now Offered as Demand Deposit Account with Enhanced Digital Banking Tools and Features for Customers
    • News
  • Credit_Health_The_Next_Frontier_of_Digital_Disruption_in_Banking_and_Payments
    Credit Health: The Next Frontier of Digital Disruption in Banking and Payments
    • Money Insights
  • Green_Dot_Appoints_Amit_Parikh_to_Lead_Banking_as_a_Service
    Green Dot Appoints Amit Parikh to Lead Banking as a Service
    • News

Account

Open an account
Activate a card
Get the app

Company

Meet Green Dot
Blog
Careers
Investor relations
Banking as a Service
Tax practice solutions
Platform
Partner with us

Resources

Help Center
Contact us
Chat with us
Find a store
Site map

Legal

Account agreements
Technology privacy statements (PDF)
Ad choices (PDF)
State licensing notices (PDF)
Law enforcement
Site terms of use (PDF)

* When on a desktop, hover over * to view important disclosures. When on a mobile device, tap on * to view disclosures.

Not a gift card. Must be 18 or older to purchase. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.

Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank™ cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. And by Mastercard International Inc.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed Green Dot Bank products or services. Neither Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo® Money and Plaid, Inc. Partner terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

©2023 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.