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The Green Dot Corporation is a leading American financial technology and bank holding company. It is the world's largest prepaid debit card company. Green Dot is also a payments platform company and is the technology platform used by a number of corporations. Green Dot has a Law Enforcement Liaison Team to collaborate with local, national and international law enforcement in apprehending and prosecuting criminals. We work hard to protect our customers and provide Law Enforcement support to ensure we are handling cases, requests and issues appropriately and within a timely manner.

The Law Enforcement Liaison Team has a Law Enforcement Compliance Guide that outlines how to submit a subpoena/warrant, what data is available for each product in the Green Dot offerings as well as check lists and needed forms. Law Enforcement agencies seeking assistance and records for investigations relating to Green Dot Corp and its products, may contact the Law Enforcement Liaison Team for assistance. Members of law enforcement have the following resources available:

By Mail:
Green Dot Corp
LE Compliance
P.O. Box 5100
Pasadena, CA 91117

By Email:
LESupport@greendotcorp.com

By Fax:
+1 866-963-6235

If you are sending an email or fax including the following information:

  • Use your government email account- we only send the guide to verified Law Enforcement accounts
  • The subject line should be “LE Guide”
  • Include a name and contact number where you can be reached

Once your email or fax submission is received, you will be provided with further instructions on the next steps within 1 business day.