Green Dot will only call you if you request a call back. Every call back will have an assigned case number. You can ask for that case number when you receive a call back.
Don’t respond to debt requests over the phone. The federal government, the IRS, law enforcement agencies, debt collectors or utilities companies will NEVER ask you for your card number over the phone to make a payment.
Never send money to people you don’t know. Fraudsters may attempt to impersonate others to trick you into sending money to fraudulent accounts. Only send money to people you trust.
Don’t let scammers scare or bully you. They can be extremely convincing and will play on your fears and sympathies to try to get you to cooperate.
Don’t make purchases with your card on websites you don’t trust or are unfamiliar with. Any website with a secure connection will have "https" in the address field or the padlock icon visible.
Don’t fall for offers that appear too good to be true. These are often sent by email, text or advertised in social media.