Help
Log In
Register / Activate
Hello, how can we help?
Top questions
-
Why did my card get declined? -
Why was my card declined online if I have enough money in my account? -
Why are pending transactions holding part of my balance? -
How do I report my card lost/stolen? -
Can I still access my funds if my card is reported lost or stolen? -
How do I dispute a transaction? -
How does the transaction dispute process work?
-
How do I get money back if I sent it to the wrong person? -
How can I get account assistance? -
Can I still access my funds if my card is reported lost or stolen? -
How do I close my account? -
How do I sign up for direct deposit alerts? -
How do I activate/register a card? -
How do I update my personal information? -
How do I reset my password?
Help support topics
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., register in the U.S. and other countries.
©2021 Green Dot Bank. All rights reserved.