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Welcome to the Green Dot Help Center
How can we help?
Top Questions
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Why did my card get declined? -
Why was my card declined online if I have enough money in my account? -
How do I check my card balance and transactions? -
Why are pending transactions holding part of my balance? -
How do I report my card lost/stolen? -
Can I still access my funds if my card is reported lost or stolen? -
How do I dispute a transaction? -
Will I have access to my funds or Green Dot services while my dispute is being investigated?
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