Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

Will I have access to my funds or Green Dot services while my dispute is being investigated? ​

If you are disputing unauthorized activity on your card, we will make our best efforts to secure your funds by blocking or restricting your card. ​

If your card or services have been suspended, we will provide access to your funds by issuing you a new card or a refund check for any remaining balance in your account. ​