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What’s the best way to get a good picture of my check for a mobile check deposit using the Green Dot app?​

Here are some tips: 

1.  Place your check on a flat surface with a dark background and good lighting.

2.  Make sure all 4 corners of the check are in the camera view.

3.  Focus your camera by holding your phone steady, tap the area on the screen that you’d like the camera to focus on, and snap the photo.

Note: Some phones automatically store photos taken on the device. For security reasons, please ensure photos of your check aren’t saved to your phone or online storage.

For information on cashing a check using the Ingo® Money App, cashing and depositing a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

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Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank™ cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. And by Mastercard International Inc.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed Green Dot Bank products or services. Neither Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo® Money and Plaid, Inc. Partner terms and conditions apply.

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