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Why am I not eligible to make a mobile check deposit using the Green Dot app?

In order to use the mobile check deposit feature​ in the Green Dot app:

  • You must have activated the card we mailed you
  • Your must have had at least four recurring payroll or government benefit direct deposits for the past two months
  • You must have had point-of-sale card transaction activity in the past month
  • Your account must be in good standing

For information on cashing a check using the Ingo® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

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