Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. The name and Social Security number on file with your employer or benefits provider must match your account exactly or we will decline your deposit. If you haven’t received a direct deposit that you are expecting, it’s because we haven’t received the payment instructions from your employer or benefits provider.
If you are concerned about the status of your direct deposit, please follow these steps:
NOTE: If you recently reported your card lost or stolen, please be sure to tell the Green Dot Customer Support Specialist when you call.
If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit.