Welcome to the Green Dot Help Center
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How do I activate / register a Green Dot debit card?

Excludes temporary cards acquired at a financial service center (location offering check cashing, payday loans, money transfers)​

How do I activate / register a card? 

1. Visit GreenDot.com/activate or select Register / Activate Now in the Green Dot app or call (866) 795-7605.

2. Enter all info requested, including personal info and card details:

  • Name
  • Address
  • Date of birth
  • 16-digit card number
  • Expiration date
  • 3-digit security code (found on the back of your card)
  • Mobile phone number

3. Start using your card upon successful activation.

Please provide the most up-to-date address and mobile number. If you are having issues activating your account, call (866) 795-7605 or check the Quick Help Guide for easy step by step instructions.

We’re required to collect this information in accordance with The USA PATRIOT Act — a Federal law that requires all financial institutions to obtain, verify and record information that identifies anyone who successfully opens an account with us.