The card you purchased at a store is a temporary card and is not personalized with your name nor has your address associated with the account. When you successfully activate your card, a new card personalized with your name will be sent in the mail. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. An activated, personalized card is required to access some features. For instance, when you activate your debit card, you’ll be able to deposit checks, pay bills, transfer money from another bank and more!