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Access Funds on Lost/Stolen Card

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Access funds on lost/stolen card

1

Log in to the Green Dot app. Go to Settings, Manage Card. Select Report Card Lost/Stolen. Enter requested info.

Log in to the Green Dot app. Go to Settings, Manage Card. Select Report Card Lost/Stolen. Enter requested info.

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2

Follow prompts to generate a time-sensitive barcode.

Follow prompts to generate a time-sensitive barcode.

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3

Bring the barcode and your government-issued Photo ID to Walmart to pick up your cash. A $3 service fee applies.
Limits: $20 - $500

Once you report your card lost or stolen, your card will be deactivated and a new one sent. A $5 card replacement fee will apply. See your Account Agreement.


Not available if you cancel your card.

Bring the barcode and your government-issued Photo ID to Walmart to pick up your cash. A $3 service fee applies.
Limits: $20 - $500

Once you report your card lost or stolen, your card will be deactivated and a new one sent. A $5 card replacement fee will apply. See your Account Agreement.

Not available if you cancel your card.

Access Funds Slide 3

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