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Pending/Declined Transactions

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Pending/declined transactions

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Log in to the Green Dot app. Go to Transactions to view history.

Log in to the Green Dot app. Go to Transactions to view history.

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Transactions may show In Process until merchant is paid (may be several hours).

Transactions may show In Process until merchant is paid (may be several hours).

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If a transaction is declined it may be due to insufficient funds, mismatched address or unusual activity.

If a transaction is declined it may be due to insufficient funds, mismatched address or unusual activity.

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Prevent declined transactions by adding money when your balance is low and confirm your address on file. Go to Settings, Personal Information, Address.

Prevent declined transactions by adding money when your balance is low and confirm your address on file. Go to Settings, Personal Information, Address.

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