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Replace Lost/Stolen Card

Replace Lost or Stolen Card Step 1
Replace Lost or Stolen Card Step 2
Replace Lost or Stolen Card Step 3

Replace lost/stolen card

1

Log into the Green Dot app. Go to Settings, Manage Card.

Log into the Green Dot app. Go to Settings, Manage Card.

Replace Lost or Stolen Card Step 1
2

Go to Report Card Lost/Stolen. Enter the info requested.

Go to Report Card Lost/Stolen. Enter the info requested.

Replace Lost or Stolen Card Step 2
3

Hit Next to confirm the info, then Report to request replacement.

Your card will be deactivated and a new one sent. A $5 card replacement fee will apply. See your Account Agreement.

Need to access funds on your account while you are waiting for a new card?
Use the Green Dot app to pick up cash at Walmart. Visit the Manage Card section in the app and follow the prompts after reporting your card lost or stolen.

If you require a card faster, report your card lost or stolen online and select FedEx (arrives in 2-3 business days $15 shipping fee applies).

Hit Next to confirm the info, then Report to request replacement.

 

Your card will be deactivated and a new one sent. A $5 card replacement fee will apply. See your Account Agreement.

 

Need to access funds on your account while you are waiting for a new card?

 

Use the Green Dot app to pick up cash at Walmart. Visit the Manage Card section in the app and follow the prompts after reporting your card lost or stolen.

 

If you require a card faster, report your card lost or stolen online and select FedEx (arrives in 2-3 business days $15 shipping fee applies).

Replace Lost or Stolen Card Step 3

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