Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

How do I activate/register a card?

1. Visit GreenDot.com/activate or select Register / Activate Now in the Green Dot app or call (866) 795-7605.

2. Enter all info requested, including personal info and card details:

  • Name
  • Address
  • Date of birth
  • 16-digit card number
  • Expiration date
  • 3-digit security code (found on the back of your card)
  • Mobile phone number

3. Start using your card upon successful activation.

Please provide the most up-to-date address and mobile number. If you are having issues activating your account, call (866) 795-7605 or check the Quick Help Guide for easy step by step instructions.

We’re required to collect this information in accordance with The USA PATRIOT Act — a Federal law that requires all financial institutions to obtain, verify and record information that identifies anyone who successfully opens an account with us.