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Why are pending transactions holding part of my balance?

Funds are set aside whenever you make a purchase and will show as “In Process” until the merchant puts through the final charge or releases the funds back to you.

Pre-authorized funds can take up to 10 days (90 days for car rentals) to be released back onto your card balance only when the transaction posts for a lesser amount or if it is cancelled.

Certain transactions like car rentals or hotel deposits may be pending for longer periods of time to ensure there’s enough money available to cover the final transaction amount. Contact the merchant directly if you feel your funds have been pending too long.

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