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What checks cannot be deposited using the Green Dot app?

We are unable to accept the following types of checks for mobile check deposit using the Green Dot app.

Checks:

  • not payable to you (even if signed over to you)
  • payable to more than one person (even if you are one of the names on the check)
  • payable to "Cash" or "Self"
  • payable in a foreign currency
  • drawn on a bank outside the U.S.
  • that are not dated, are postdated, or more than 90 days old
  • that are irregular in any way (for example, where the numerical and written amounts are different)
  • that have previously been cashed or deposited (either in paper form or electronically) or returned unpaid for any reason
  • you suspect to be fraudulent, forged, altered or not properly authorized
  • that do not have the signature of the person who wrote you the check  
  • that exceed the deposit limits set for mobile deposits

Registered government warrants: A written order to pay that instructs a federal, state, or county government treasurer to pay the holder. Warrants look like a check, but are not drawn on a checking account.

Demand drafts: Checks that do not have an original signature: Check by phone, Check by fax, Telecheck and e-check

For information on cashing a check using the Ingo® Money App, cashing and depositing a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

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* When on a desktop, hover over * to view important disclosures. When on a mobile device, tap on * to view disclosures.

Not a gift card. Must be 18 or older to purchase. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.

Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank™ cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. And by Mastercard International Inc.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed Green Dot Bank products or services. Neither Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo® Money and Plaid, Inc. Partner terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

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