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Can I get a refund on my MoneyPak?

If your MoneyPak has not been used, you can submit a refund request by filling out a the MoneyPak refund request form. Refund checks typically arrive in the mail 7 - 14 days after your refund request is submitted. In some cases, Green Dot may require additional identity verification and proof of purchase to process your refund, and this will delay mailing of your check. Please keep your MoneyPak package and receipt as proof of purchase. The MoneyPak purchase fee is not refundable.