Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

I am in the state of New York, why can’t I cash a check using the Ingo® Money App?​

Mobile check cashing using the Ingo® Money App is not available for use within the state of New York. If you are physically located within the border of the state of New York when you try to access the service, you will receive an error message and will be unable to use the service.

You can deposit your check to your Green Dot account in person at Walmart and other locations. Present your check and your activated Green Dot debit card at the register at these locations to deposit your check. Fees and limits apply, check with the retailer for details. ​

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., register in the U.S. and other countries.

©2022 Green Dot Bank. All rights reserved.