Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

What type of account alerts can I choose from?

You can choose:

1. Direct deposit posted: get alerts when a direct deposit posts to your account​

2. Daily Balance: get your balance sent to you every day​

3. Balance lower than $25: you get deposit alerts when your balance gets to $25 or less​

4. Purchase greater than $1: you get alerts any time a purchase of more than $1 is made​

5. Gas purchase greater than $25: you get alerts any time a gas purchase of more than $25 is made​

6. You can choose to receive any of these types of alerts sent to your email or as a text message to your cell phone.​

You can set up your account alerts to be sent to your cell or your email address.​

Please note that we do not charge customers to receive a text message. However, your mobile provider's standard rates for sending and receiving text messages still apply.​