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Green Dot App

Balance and Transaction History

  • It’s important to note that Merchant’s names or locations for your transactions may not look familiar. Many merchants use their corporate or headquarters information instead of the particular store information where you made the purchase. There may also be a delay in the posted date of the transaction. These are normal business practices. If the amount and date of the purchase are accurate, you may use that as your validation of the charge.

    In case of errors or questions about your card, write to us at Green Dot Customer Care, PO Box 5100 Pasadena, CA 91117 or click here to dispute a transaction. Write to us as soon as you can if you think an error has occurred in your card account. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by writing us at Written History Request, PO Box 5100 Pasadena, CA 91117. When notifying us, you will need to tell us: (i) your name and card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place.

    We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, we may take up to 45 days to investigate. If we need more time we credit your card within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. We also may not credit the card if the error does not represent a qualifying dispute, as identified in the Disputes with Merchants section of the Cardholder Agreement. More details are available here. We will let you know the results of our investigation within three business days of completing it. If we decide that there was no error, we will send you a written explanation.

    You agree that any unauthorized use does not include use by a person to whom you have given authority to use the card or PIN and that you will be liable for all such uses by such person. For example, if you have given your card or card information to another person to use, such as a friend or relative, you are responsible for that person’s transactions with your card, and if you have given your card information to a merchant for a transaction, you have given authority to that merchant to debit the card for that transaction.

  • Many website and phone merchants process all of their orders at the end of the day. It may take 24 – 48 hours before you see the charge on your card.

    Another reason is that most website and phone order companies only charge your card when the merchandise is shipped, not when it is ordered. The merchant may not charge your account until they ship your merchandise a few days (or weeks) later.

  • Many website and phone merchants will do what’s called a “dollar authorization.” This means that they check to see that your account is valid, but they only hold $1.00 until they ship the merchandise. Once your merchandise has shipped, the $1 is refunded and will disappear from your transaction history. Then, you will be charged for the full amount of your order.

  • Due to the way merchants process transactions, purchases may not post to your card for a few days. To make sure you have enough money for a purchase, merchants request approval for the purchase amount. This holds the money for them and is considered a “pending” purchase until the merchant actually collects the money from us, which is when it becomes a “posted” purchase. You can review your pending and posted purchases on the Transaction History page.

  • Some merchants, such as hotels, car rentals and restaurants, have a policy that requires them to pre-authorize and temporarily hold an amount of money from your card balance that is greater than your actual purchase amount. Once your purchase is processed by the merchant, your card balance will reflect the amount of your actual purchase and the held funds will become available for immediate use. Availability of the pre-authorized funds can take up to 10 days (90 days for car rentals) to be released back into your card balance.

    In some instances, the initial pending transaction will not include the tip. Once your purchase is processed by the merchant, the tip will be included in the amount posted to the account.

  • Quickly check your balance and transaction history online 24/7 by logging in to GreenDot.com or the mobile app.

    You may also add your mobile number with Green Dot by logging in to your account and selecting Account Settings. Then you can text the following commands to 43411:

    • To get your balance, text "BAL Last4" to 43411 (where Last4 is the last 4 digits of your card number).
    • To check your transactions, text "HIST Last4" to 43411 (where Last4 is the last 4 digits of your card number).

    We don’t charge customers to receive a text message, but your carrier data and message rates still apply.

  • This is the amount of money that has been set aside for purchases made with your card, but have not yet been collected by the merchant.

  • If you think you may have been scammed, please contact your local police department. You can also submit a fraud report with Green Dot. Do not use this link if you are attempting to report an error for a recent purchase you do not recognize in your transaction history. 

Making Purchases

Green Dot Bank Account & Debit Cards
  • Certain purchases (hotels, restaurants, car rentals, gas stations, etc.) require pre-authorization and may temporarily hold money from your card balance that could be greater than the actual purchase amount. Once the purchase is processed, the money will be released and your balance will be adjusted.
    Availability of the pre-authorized money can take up to 10 business days (up to 60 days for car rentals) to be released back into your card balance.

  • Many website and phone merchants will do what’s called a “dollar authorization.” This means that they check to see that your account is valid, but they only hold $1.00 until they ship the merchandise. Once your merchandise has shipped, the $1 is refunded and will disappear from your transaction history. Then, you will be charged for the full amount of your order.

  • Due to the way merchants process transactions, purchases may not post to your card for a few days. To make sure you have enough money for a purchase, merchants request approval for the purchase amount. This holds the money for them and is considered a “pending” purchase until the merchant actually collects the money from us which is when it becomes a “posted” purchase. You can review your pending and posted purchases on the Transaction History page.

  • While there could be other reasons, the purchase you made online might have been declined because the address you provided to the merchant is different than the address we have on file for your card. To update your address, log into your account using the Green Dot app or go to GreenDot.com then click on the Support tab => Account Settings => Edit Contact Info. You can also simply click here.

  • Your Green Dot debit card can be used as either a credit or debit transaction. Debit transactions will require a Personal Identification Number (PIN), so only choose this option if you already have a PIN set up.

  • The money was placed on hold to cover the cost of your purchase, but you were declined because the address you provided to the merchant does not match the address Green Dot has on file for your card. When this happens, it takes 10 business days for the money to be released back to your card.

    If you need to update the address on your Green Dot account, log into your account using the Green Dot app or go to GreenDot.com then click on the Support tab => Account Settings => Edit Contact Info. You can also simply click here.

  • It’s important to note that Merchant’s names or locations for your transactions may not look familiar. Many merchants use their corporate or headquarters information instead of the particular store information where you made the purchase. There may also be a delay in the posted date of the transaction. These are normal business practices. If the amount and date of the purchase are accurate, you may use that as your validation of the charge.

    In case of errors or questions about your card, write to us at Green Dot Customer Care, PO Box 5100 Pasadena, CA 91117 or click here to dispute a transaction. Write to us as soon as you can if you think an error has occurred in your card account. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by writing us at Written History Request, PO Box 5100 Pasadena, CA 91117. When notifying us, you will need to tell us: (i) your name and card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place.

    We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, we may take up to 45 days to investigate. If we need more time we credit your card within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. We also may not credit the card if the error does not represent a qualifying dispute, as identified in the Disputes with Merchants section of the Cardholder Agreement. More details are available here. We will let you know the results of our investigation within three business days of completing it. If we decide that there was no error, we will send you a written explanation.

    You agree that any unauthorized use does not include use by a person to whom you have given authority to use the card or PIN and that you will be liable for all such uses by such person. For example, if you have given your card or card information to another person to use, such as a friend or relative, you are responsible for that person’s transactions with your card, and if you have given your card information to a merchant for a transaction, you have given authority to that merchant to debit the card for that transaction.

  • Upon successful completion of registering your temporary card, you can use the temporary card inside the package to make purchases in-store, online or everywhere Visa debit is accepted in the U.S.

  • You can use your card to make purchases everywhere Visa debit is accepted in the U.S.

Pay Bills

  • You can pay anyone in the United States that you would normally pay by check or automatic debit. Thousands of billers who accept electronic payments are supported, including many utility companies, cell phone providers, and others. You can view a complete list of billers when you add your first payee. If your biller accepts electronic payments, your payment can often be made as early as the next business day as long as you submit your payment request prior to 1:00pm ET.

    You can also send paper checks to companies or individuals. This might include rent checks to your landlord, the payment to your paper deliverer, or a gift for grandma. Paper checks are sent via US mail so delivery timeframes vary, but are usually within 5 business days. Please plan your payments accordingly. You may not send payments to any recipient outside of the United States.

  • It is easy to sign up for Online Bill Pay!

    1. Select “Online Bill Pay” from the navigation bar
    2. Click on the “Sign Up Now” button on the right side of the page
    3. After you have accepted the Bill Payment Agreement and verified your email, you’ll be ready to pay bills using your card

    Please note that only personalized cards are eligible to enroll in the Online Bill Pay Service.

  • Each time you submit a bill payment, you will be able to see both the debit date — the date the funds will be removed from your card balance and the payment date — the earliest day that the biller may receive the bill payment.

    If your payee is included in our list of thousands of billers who accept electronic payments, your payments may arrive as early as the next business day, as long as you submit your request for payment before 1:00pm ET. If you submit your request for payment after 1:00pm ET, your electronic payment will be received by the biller on the second business day after your scheduled payment.

    You also have the ability to schedule any payment to arrive on any future business day, up to a year in advance. Our payment calendar allows you to view the date your money will leave your card, as well as the earliest date your money may be received by your payee.

  • It is your responsibility to make sure there are sufficient funds in your account before 1:00pm ET on the date the payment is scheduled for debit from your account.

    If you schedule a payment prior to 1:00pm ET today with a debit date of today, we will attempt to process the payment immediately, or on the next business day if today is not a business day. If there are not enough funds to cover the payment, you will see a message that the payment was declined.

    If a payment fails due to insufficient funds, you can deposit money into your account and resubmit the payment with the same debit date if the additional funds are deposited prior to 1:00pm ET. If your additional funds are deposited after 1:00pm ET, you will need to resubmit your payment with a debit date of the following business day. Please check that the funds have been posted to your account prior to resubmitting the payment.

    If you have scheduled a payment for a future date, we will attempt to authorize the payment on that future date. If there are not enough funds to cover the payment by 1:00pm ET on that date, then the bill payment will fail and we will send you a failure notification by e-mail. You should check your e-mail to ensure that your scheduled future payments are made.

    You must provide a valid e-mail address when you enroll for Online Bill Pay. E-mail is the only means by which we communicate payment failure notifications.

    If your payment is declined due to insufficient funds, then you will need to resubmit the payment request once you have loaded sufficient funds onto the card.

  • Green Dot will not charge any fees for the use of the bill payment service.

  • With Green Dot, it’s easy to make on-time payments while on the go or from the comfort of your home.

    TOP 3 REASONS TO TRY BILL PAY:

    • Convenient – No need to write checks, pay for stamps, or make special trips to pay your bills
    • Easy – Set up one-time or recurring bill payments and pay your bills automatically
    • Organized – Track and control your payments in one convenient place

Register Or Activate a Card

ATMs

Expired or Expiring Cards

EMV / Chip Protection

High-Yield Savings Account

Money Vault

  • Money in your Vault cannot be spent on purchases or cash withdrawals. To access and spend the money you have set aside, simply transfer it from your Vault back to your card by using the Green Dot app. Money in your vault will be unavailable to spend on purchases or cash withdrawals, until you transfer it back to your account.

  • Money that is set aside in your Vault is included in your total card balance limit. The amount in your Vault plus the amount of your available card balance cannot exceed your card balance limit. See your Deposit Account Agreement for more information.

  • You can access your Vault, view the amount of money you’ve set aside, or transfer money in and out of your Vault by using the Green Dot app or logging into your account at GreenDot.com. This feature is available with the 5% Green Dot Cash Back Visa® Debit Card, Green Dot Visa® Debit Card, Pay As You Go Visa® Debit Card, and Green Dot Prepaid Mastercard or Visa cards, excluding Load & Go.

    Don’t have the mobile app? Download it for iOS and Android devices.

  • This feature is available with the 5% Green Dot Cash Back Visa® Debit Card, Green Dot Visa® Debit Card, Pay As You Go Visa® Debit Card, and Green Dot Prepaid Mastercard or Visa cards, excluding Load & Go. The Green Dot Money Vault is a FREE feature that allows you to set aside cash for a rainy day or a specific goal. Use it to stash cash for safe keeping, emergencies, or future purchases. Money in your Vault cannot be spent on purchases or cash withdrawals. You can move funds in and out of your Vault as often as you like, subject to security limits. There are no additional fees to use the Vault, but money in your Vault does not earn interest.

  • It’s important to note that Merchant’s names or locations for your transactions may not look familiar. Many merchants use their corporate or headquarters information instead of the particular store information where you made the purchase. There may also be a delay in the posted date of the transaction. These are normal business practices. If the amount and date of the purchase are accurate, you may use that as your validation of the charge.

    In case of errors or questions about your card, write to us at Green Dot Customer Care, PO Box 5100 Pasadena, CA 91117 or click here to dispute a transaction. Write to us as soon as you can if you think an error has occurred in your card account. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by writing us at Written History Request, PO Box 5100 Pasadena, CA 91117. When notifying us, you will need to tell us: (i) your name and card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place.

    We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, we may take up to 45 days to investigate. If we need more time we credit your card within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. We also may not credit the card if the error does not represent a qualifying dispute, as identified in the Disputes with Merchants section of the Cardholder Agreement. More details are available here. We will let you know the results of our investigation within three business days of completing it. If we decide that there was no error, we will send you a written explanation.

    You agree that any unauthorized use does not include use by a person to whom you have given authority to use the card or PIN and that you will be liable for all such uses by such person. For example, if you have given your card or card information to another person to use, such as a friend or relative, you are responsible for that person’s transactions with your card, and if you have given your card information to a merchant for a transaction, you have given authority to that merchant to debit the card for that transaction.

  • Many website and phone merchants process all of their orders at the end of the day. It may take 24 – 48 hours before you see the charge on your card.

    Another reason is that most website and phone order companies only charge your card when the merchandise is shipped, not when it is ordered. The merchant may not charge your account until they ship your merchandise a few days (or weeks) later.

  • Many website and phone merchants will do what’s called a “dollar authorization.” This means that they check to see that your account is valid, but they only hold $1.00 until they ship the merchandise. Once your merchandise has shipped, the $1 is refunded and will disappear from your transaction history. Then, you will be charged for the full amount of your order.

  • Due to the way merchants process transactions, purchases may not post to your card for a few days. To make sure you have enough money for a purchase, merchants request approval for the purchase amount. This holds the money for them and is considered a “pending” purchase until the merchant actually collects the money from us, which is when it becomes a “posted” purchase. You can review your pending and posted purchases on the Transaction History page.

  • Some merchants, such as hotels, car rentals and restaurants, have a policy that requires them to pre-authorize and temporarily hold an amount of money from your card balance that is greater than your actual purchase amount. Once your purchase is processed by the merchant, your card balance will reflect the amount of your actual purchase and the held funds will become available for immediate use. Availability of the pre-authorized funds can take up to 10 days (90 days for car rentals) to be released back into your card balance.

    In some instances, the initial pending transaction will not include the tip. Once your purchase is processed by the merchant, the tip will be included in the amount posted to the account.

  • Quickly check your balance and transaction history online 24/7 by logging in to GreenDot.com or the mobile app.

    You may also add your mobile number with Green Dot by logging in to your account and selecting Account Settings. Then you can text the following commands to 43411:

    • To get your balance, text "BAL Last4" to 43411 (where Last4 is the last 4 digits of your card number).
    • To check your transactions, text "HIST Last4" to 43411 (where Last4 is the last 4 digits of your card number).

    We don’t charge customers to receive a text message, but your carrier data and message rates still apply.

  • This is the amount of money that has been set aside for purchases made with your card, but have not yet been collected by the merchant.

  • If you think you may have been scammed, please contact your local police department. You can also submit a fraud report with Green Dot. Do not use this link if you are attempting to report an error for a recent purchase you do not recognize in your transaction history. 

Green Dot Bank Account & Debit Cards
  • Certain purchases (hotels, restaurants, car rentals, gas stations, etc.) require pre-authorization and may temporarily hold money from your card balance that could be greater than the actual purchase amount. Once the purchase is processed, the money will be released and your balance will be adjusted.
    Availability of the pre-authorized money can take up to 10 business days (up to 60 days for car rentals) to be released back into your card balance.

  • Many website and phone merchants will do what’s called a “dollar authorization.” This means that they check to see that your account is valid, but they only hold $1.00 until they ship the merchandise. Once your merchandise has shipped, the $1 is refunded and will disappear from your transaction history. Then, you will be charged for the full amount of your order.

  • Due to the way merchants process transactions, purchases may not post to your card for a few days. To make sure you have enough money for a purchase, merchants request approval for the purchase amount. This holds the money for them and is considered a “pending” purchase until the merchant actually collects the money from us which is when it becomes a “posted” purchase. You can review your pending and posted purchases on the Transaction History page.

  • While there could be other reasons, the purchase you made online might have been declined because the address you provided to the merchant is different than the address we have on file for your card. To update your address, log into your account using the Green Dot app or go to GreenDot.com then click on the Support tab => Account Settings => Edit Contact Info. You can also simply click here.

  • Your Green Dot debit card can be used as either a credit or debit transaction. Debit transactions will require a Personal Identification Number (PIN), so only choose this option if you already have a PIN set up.

  • The money was placed on hold to cover the cost of your purchase, but you were declined because the address you provided to the merchant does not match the address Green Dot has on file for your card. When this happens, it takes 10 business days for the money to be released back to your card.

    If you need to update the address on your Green Dot account, log into your account using the Green Dot app or go to GreenDot.com then click on the Support tab => Account Settings => Edit Contact Info. You can also simply click here.

  • It’s important to note that Merchant’s names or locations for your transactions may not look familiar. Many merchants use their corporate or headquarters information instead of the particular store information where you made the purchase. There may also be a delay in the posted date of the transaction. These are normal business practices. If the amount and date of the purchase are accurate, you may use that as your validation of the charge.

    In case of errors or questions about your card, write to us at Green Dot Customer Care, PO Box 5100 Pasadena, CA 91117 or click here to dispute a transaction. Write to us as soon as you can if you think an error has occurred in your card account. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by writing us at Written History Request, PO Box 5100 Pasadena, CA 91117. When notifying us, you will need to tell us: (i) your name and card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place.

    We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, we may take up to 45 days to investigate. If we need more time we credit your card within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. We also may not credit the card if the error does not represent a qualifying dispute, as identified in the Disputes with Merchants section of the Cardholder Agreement. More details are available here. We will let you know the results of our investigation within three business days of completing it. If we decide that there was no error, we will send you a written explanation.

    You agree that any unauthorized use does not include use by a person to whom you have given authority to use the card or PIN and that you will be liable for all such uses by such person. For example, if you have given your card or card information to another person to use, such as a friend or relative, you are responsible for that person’s transactions with your card, and if you have given your card information to a merchant for a transaction, you have given authority to that merchant to debit the card for that transaction.

  • Upon successful completion of registering your temporary card, you can use the temporary card inside the package to make purchases in-store, online or everywhere Visa debit is accepted in the U.S.

  • You can use your card to make purchases everywhere Visa debit is accepted in the U.S.

  • You can pay anyone in the United States that you would normally pay by check or automatic debit. Thousands of billers who accept electronic payments are supported, including many utility companies, cell phone providers, and others. You can view a complete list of billers when you add your first payee. If your biller accepts electronic payments, your payment can often be made as early as the next business day as long as you submit your payment request prior to 1:00pm ET.

    You can also send paper checks to companies or individuals. This might include rent checks to your landlord, the payment to your paper deliverer, or a gift for grandma. Paper checks are sent via US mail so delivery timeframes vary, but are usually within 5 business days. Please plan your payments accordingly. You may not send payments to any recipient outside of the United States.

  • It is easy to sign up for Online Bill Pay!

    1. Select “Online Bill Pay” from the navigation bar
    2. Click on the “Sign Up Now” button on the right side of the page
    3. After you have accepted the Bill Payment Agreement and verified your email, you’ll be ready to pay bills using your card

    Please note that only personalized cards are eligible to enroll in the Online Bill Pay Service.

  • Each time you submit a bill payment, you will be able to see both the debit date — the date the funds will be removed from your card balance and the payment date — the earliest day that the biller may receive the bill payment.

    If your payee is included in our list of thousands of billers who accept electronic payments, your payments may arrive as early as the next business day, as long as you submit your request for payment before 1:00pm ET. If you submit your request for payment after 1:00pm ET, your electronic payment will be received by the biller on the second business day after your scheduled payment.

    You also have the ability to schedule any payment to arrive on any future business day, up to a year in advance. Our payment calendar allows you to view the date your money will leave your card, as well as the earliest date your money may be received by your payee.

  • It is your responsibility to make sure there are sufficient funds in your account before 1:00pm ET on the date the payment is scheduled for debit from your account.

    If you schedule a payment prior to 1:00pm ET today with a debit date of today, we will attempt to process the payment immediately, or on the next business day if today is not a business day. If there are not enough funds to cover the payment, you will see a message that the payment was declined.

    If a payment fails due to insufficient funds, you can deposit money into your account and resubmit the payment with the same debit date if the additional funds are deposited prior to 1:00pm ET. If your additional funds are deposited after 1:00pm ET, you will need to resubmit your payment with a debit date of the following business day. Please check that the funds have been posted to your account prior to resubmitting the payment.

    If you have scheduled a payment for a future date, we will attempt to authorize the payment on that future date. If there are not enough funds to cover the payment by 1:00pm ET on that date, then the bill payment will fail and we will send you a failure notification by e-mail. You should check your e-mail to ensure that your scheduled future payments are made.

    You must provide a valid e-mail address when you enroll for Online Bill Pay. E-mail is the only means by which we communicate payment failure notifications.

    If your payment is declined due to insufficient funds, then you will need to resubmit the payment request once you have loaded sufficient funds onto the card.

  • Green Dot will not charge any fees for the use of the bill payment service.

  • With Green Dot, it’s easy to make on-time payments while on the go or from the comfort of your home.

    TOP 3 REASONS TO TRY BILL PAY:

    • Convenient – No need to write checks, pay for stamps, or make special trips to pay your bills
    • Easy – Set up one-time or recurring bill payments and pay your bills automatically
    • Organized – Track and control your payments in one convenient place
  • Money in your Vault cannot be spent on purchases or cash withdrawals. To access and spend the money you have set aside, simply transfer it from your Vault back to your card by using the Green Dot app. Money in your vault will be unavailable to spend on purchases or cash withdrawals, until you transfer it back to your account.

  • Money that is set aside in your Vault is included in your total card balance limit. The amount in your Vault plus the amount of your available card balance cannot exceed your card balance limit. See your Deposit Account Agreement for more information.

  • You can access your Vault, view the amount of money you’ve set aside, or transfer money in and out of your Vault by using the Green Dot app or logging into your account at GreenDot.com. This feature is available with the 5% Green Dot Cash Back Visa® Debit Card, Green Dot Visa® Debit Card, Pay As You Go Visa® Debit Card, and Green Dot Prepaid Mastercard or Visa cards, excluding Load & Go.

    Don’t have the mobile app? Download it for iOS and Android devices.

  • This feature is available with the 5% Green Dot Cash Back Visa® Debit Card, Green Dot Visa® Debit Card, Pay As You Go Visa® Debit Card, and Green Dot Prepaid Mastercard or Visa cards, excluding Load & Go. The Green Dot Money Vault is a FREE feature that allows you to set aside cash for a rainy day or a specific goal. Use it to stash cash for safe keeping, emergencies, or future purchases. Money in your Vault cannot be spent on purchases or cash withdrawals. You can move funds in and out of your Vault as often as you like, subject to security limits. There are no additional fees to use the Vault, but money in your Vault does not earn interest.