What would you like to do ?

No, it is not possible to deposit cash to a Green Dot card using an ATM. We have 3 convenient ways to deposit cash to your card:

Using the Green Dot App - Learn more about generating a secure deposit code
Reload @ the Register – Learn more about Reload @ the Register
MoneyPak – Learn more about MoneyPak

We have 3 convenient ways to deposit cash to your card:

Using the Green Dot App - Learn more about generating a secure deposit code
Reload @ the Register – Learn more about Reload @ the Register
MoneyPak – Learn more about MoneyPak

You can deposit your Green Dot card at thousands of participating locations nationwide including:

• 7-Eleven
• ACE Cash Express
• CVS/Pharmacy
• Dollar General
• Family Dollar
• Kroger
• Rite Aid
• Safeway
• Walgreens
• Walmart

Find your nearest reload location at attheregister.com/locations.

You can Reload@theRegister at thousands of participating locations nationwide including:

• 7-Eleven
• ACE Cash Express
• CVS/Pharmacy
• Dollar General
• Family Dollar
• Kroger
• Rite Aid
• Safeway
• Walgreens
• Walmart

Find your nearest reload location here and nearly everywhere Green Dot cards are sold nationwide.

Yes. Find other participating locations near you here and nearly everywhere Green Dot cards are sold nationwide.

It’s easy! Just tell the cashier you want to deposit cash to your card, then swipe your card at the register. Reload Service fee and limits apply.

Find your nearest Reload@theRegister location here and nearly everywhere Green Dot cards are sold nationwide.

A service fee of $4.95 or less applies.

At most retailers, your money will be available on your card within 10 minutes. Some retailers may take up to one hour.

MoneyPak is a convenient way for friends and family members to reload deposit money eligible prepaid and bank debit cards. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card.

MoneyPak cannot be used to pay bills, fund online accounts, or add money to PayPal. To add money to PayPal, check out PayPal Cash. To fund online accounts, check out GreenDot@theRegister.

Check your card’s eligibility. MoneyPak will only work with prepaid and bank debit cards that have been activated and are personalized with the recipient’s name.

1. Create a Secure Login: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. MoneyPak.com will remember your information, making future visits fast and easy.
2. Verify mobile: Verify your mobile phone by following the prompts during setup.
3. Load card: Enter your prepaid or bank debit card number. The card will be loaded with the amount on the MoneyPak.

No. MoneyPak can no longer reload temporary cards. Temporary cards are cards that have not been registered with the card provider (or where registration was not properly completed). Temporary cards do not have the cardholder's name on the front. If you have a new card without your name on it, you must register it on your card provider’s website. Once you get and register the personalized card it will then be ready to accept deposits from a MoneyPak as long as it is eligible.

See a list of common scams.
 
Remember to treat your MoneyPak like cash. Transactions cannot be reversed, so only give the number to a trusted recipient. Green Dot is not responsible for refund or replacement of a lost or stolen MoneyPak, nor for the quality or non-receipt of any goods or services.

1. Create a Secure Login: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. MoneyPak.com will remember your information, making future visits fast and easy.
   
2. Verify mobile: Verify your mobile phone by following the prompts during setup.
3. Load card: Enter your prepaid or bank debit card number. The funds on the MoneyPak will be deposited to the card.

Check your card’s eligibility. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name.

MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. Check your card’s eligibility.

There is a MoneyPak service fee of $5.95.

MoneyPak is available at thousands of stores nationwide. Find a store near you.

No, MoneyPak cannot be used to add money to PayPal or other online accounts. To add money to PayPal, check out PayPal Cash. To fund online accounts, check out GreenDot@theRegister.

Pick up a MoneyPak in the prepaid or gift card section, take it to the register, and the cashier will collect your cash to be loaded onto the card plus the $5.95 service fee.

• Lost or stolen MoneyPak: If you lost your MoneyPak, you may submit our Help Form. If the funds are still available on the MoneyPak, we will issue a refund check. Refund checks take up to 7 - 14 business days to arrive.


• Issues reloading with MoneyPak: Visit the MoneyPak FAQ at MoneyPak.com for assistance with common issues.

Once the money has been transferred, it will appear in the Transaction History of your prepaid or bank debit card. To get your prepaid or bank debit card’s transaction history please, log into your account using the Green Dot app or GreenDot.com.

The only way you can reload a prepaid or bank debit card with a MoneyPak is through our Secure Login. The Secure Login is a one-time registration on MoneyPak.com. MoneyPak has enhanced fraud controls, and is not anonymous. All parties involved with this transaction must be willing to provide personal information required to verify identity. Once your identity is verified the first time, you can simply log in on return visits to quickly reload prepaid cards with MoneyPak.

To create a MoneyPak.com Secure Login, you will be asked your first and last name, Social Security number, birth month and year, email and mobile phone number. During setup, you will also be asked to verify your mobile phone and allow Green Dot to use your current location.

Additionally, some users may be asked to further verify their identity by uploading photo identification.

After purchase, there may be a delay of up to 60-minutes before your MoneyPak is ready for use. After that you’ll be able to deposit the funds from your MoneyPak to an eligible prepaid or bank debit card. Bank debit card deposits are subject to bank deposit timing.

Depositing cash using the app is one of the most convenient options to add cash to your account. Simply create a secure deposit code that you will show to the cashier at participating retailers, with just your phone, no card involved. There are no forms to fill out, no phone calls needed, and no numbers to input to complete your deposit.

Check your transaction history to confirm your deposit went through. Keep your receipt.

This feature is only available with the Unlimited Cash Back Bank Account, Cash Back Visa^® Debit Card, Visa^® Debit Card and Pay As You Go Visa^® Debit Card.

• Log in to the Green Dot app, go to the Deposit menu and select Deposit Cash.
• Select "Deposit Cash using the app".
• Select a retailer and create a secure deposit code on your phone. Note: the deposit code will expire in one hour.
• Bring your cash and show the deposit code to a cashier at any store from the retailer you selected. The cashier will scan the deposit code, complete the transaction and provide a receipt.
• The cash will be deposited to your account within 10 minutes.

TIP for mobile users: Wait until you are at the retail location to generate your deposit code on your phone. Remember, your deposit code will expire one hour after you generate it, but you can always create a new one on your mobile phone if it expires. It’s best to take a screenshot of your deposit code when you generate it, in case you accidentally close the deposit code screen Deposit limits apply.

You should check a few things:

• Always check the expiration time underneath your deposit code before you use it. If it is expired, you will need to create a new deposit code.
• You can only generate and use one deposit code at a time, so try to use your deposit code before you generate another one.  
• Also, you can only use up to three deposit codes for this service in one day.

Your cash will typically be available on the account within 10 minutes for your use.

Protecting yourself from fraud is simple. Just remember only to use deposit codes that you personally generated from your own account. Never use a deposit code someone else gave you, because it is probably a scam.

Cash Back Visa Debit Card - Free!​

Green Dot Visa Debit Card - Retail deposit fee of up to $4.95 may apply.​

Pay As You Go Visa Debit Card - Retail deposit fee of up to $4.95 may apply.​

To see all fees related to your particular account, click on your Green Dot product above.

All you have to do to receive your tax refund on your Green Dot card is:

1. Get your routing and direct deposit account number by logging in – or – through text.
2. Use this information when asked for your routing and direct deposit account number.
3. When asked for Green Dot’s bank routing number, use the following: 124303120
4. For tax refund purposes, be sure to mark the box labeled “checking” for the type of account.
5. Sit back, relax, and enjoy getting your tax refund faster than a paper check!

We do not have the status of your tax refund. However, you can get an update on the status of your refund through the IRS by:

• Visiting www.irs.gov/refunds and going to “Where’s My Refund.”
• Downloading the IRS2Go App for your mobile device.
• Calling the IRS Refund Hotline at (800) 829-1954.

For more info on tax refunds, visit www.irs.gov/refunds.

Direct deposit is a FREE and easy way to receive your tax refund faster than a paper check! Avoid waiting by the mailbox, making extra trips, and paying extra fees just so you can cash or deposit your tax refund. Best of all, receiving your tax refund through direct deposit means the money is automatically loaded to your card so that you can access and use the funds from your refund.

The Green Dot Bank routing number is 124-303-120.

Choose the most convenient way to get your routing and direct deposit account numbers:

1. Text DDinfo to 37267 (carrier message and data rates may apply).

2. Download the Green Dot app and log in. Click on "Deposit" then "Set up ASAP Direct Deposit™".

3. Log in to your account online.

4. Call (866) 795-7974 and enter your card information.

No, you cannot direct other’s refunds to your account or card.
In accordance with IRS guidelines, you can direct your refund to your account or card, you cannot direct your refund to someone else’s account or card. If we receive a tax refund intended for individuals other than the account or cardholder, the refund will be rejected and/or your card/account may be blocked, pending additional verification. Get more details from the IRS about tax refunds here.

With the exception of certain federal government benefit payments, or your employer or payroll department's restrictions, you can choose to have as much or as little of your paycheck or benefits payment deposited to your Green Dot card as you’d like. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time.

If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, or Federal Civil Service, the entire amount of your benefit payment must be deposited to your Green Dot card. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit.

When you set up direct deposit, you may be eligible to receive your pay up to 2 days early or government benefits up to 4 days before benefits day (subject to deposit verification and depending on your payment provider’s process and timing). 

Some employers and benefits providers send payment instructions ahead of the actual payday. If they do, we’ll credit the amount to your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. However, it’s important to note that if and how early your deposit can be posted to your account is completely dependent on when the employer or benefits provider sends us the payment instructions and fraud restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your account exactly. We will not be able to deposit your payment if we are unable to match recipients.

To cancel your direct deposit, you must contact your employer or the payor of your benefits. They will tell you how to cancel the service. Cancelling direct deposit will in no way impact the use of your Green Dot card.

Find info on how to cancel direct deposit of your federal benefits  – or – contact the agency that administers your benefit.

• Social Security and Supplemental Security Income:
  Contact the Social Security Administration at (800) 772-1213 or visit the Social Security website
• Veterans Benefits:
  Contact the Department of Veterans A airs at (877) 838-2778 or visit the US Department of Veterans Affairs website.
• Federal Civil Service:
  Contact the Once of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.

No. Early access to your direct deposit money is automatically a potential benefit of your Green Dot card if you are signed up for direct deposit. Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your account exactly. We will not be able to deposit your payment if we are unable to match recipients. Payroll, government benefits and child support are the only deposits that qualify for early access to your money.

Yes. If you decide you no longer want direct deposit, contact your payor and they’ll tell you how to cancel the service. Canceling direct deposit will in no way impact the use of your Green Dot card.

We deposit your payroll or government benefits to your Green Dot account, including:

• Social Security benefits
• SSI (Supplemental Security Income)
• Pension payments
• Railroad Retirement Benefits (RRB)
• Defense Finance and Accounting Service (DFAS) payments
• State unemployment benefits
• Government Disability Benefits (SSDI or Workers’ Compensation)
• Veterans’ benefits

You can check for your direct deposit a few ways:

1. Sign up for direct deposit alerts to receive an email or text message any time a direct deposit posts to your account.
2. Review your Transaction History online to check for your deposit.
3. Call our automated Green Dot Support Line to hear your most recent direct deposit amount and date.

Note: Your payor will usually provide a payment stub or notice to let you know the amount of the payment deposited to your account.

Green Dot has no additional information other than what is provided in your account, in alerts, or on the automated phone system.

No, others cannot direct their refund to your card or account. In accordance with IRS guidelines, you can direct your refund to your card or account; you cannot direct your refund to someone else’s card or account. If we receive a tax refund intended for individuals other than the cardholder, the refund will be rejected and/or your card may be blocked, pending additional verification. Get more details from the IRS about tax refunds here.

Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your account exactly. We will not be able to deposit your payment if we are unable to match recipients. If you haven’t received a direct deposit that you are expecting, it’s because we haven’t received the payment instructions from your employer or benefits provider.

If you are concerned about the status of your direct deposit, please follow these steps:

1. Contact your employer to verify that the direct deposit was sent. If so, ask them for the TRACE # of your direct deposit transaction.
2. Once you have the TRACE #, call Green Dot Customer Support toll-free at (866) 795-7597 and Green Dot will investigate the transaction.

NOTE: If you recently reported your card lost or stolen, please be sure to tell the Green Dot Customer Support Specialist when you call.

If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit.

• Social Security and Supplemental Security Income:
  Check the calendar of Social Security Payments to see when your payment should arrive.
  If you don’t receive your payment on the date indicated on the calendar, contact the Social Security Administration at (800) 772-1213 or visit the Social Security website.
  
• Veterans Benefits:
  Check the Veterans Benefits Pay Schedule to see when your payment should arrive. If you don’t receive your payment on the date indicated on the Payment Schedule, contact the Department of Veterans Affairs Direct Deposit Center at (877) 838-2778 or visit the US Department of Veterans Affairs website.
• Federal Civil Service:
  Check the Annuity Check Payment Schedule to see when your payment should arrive. If you don’t receive your payment on the date indicated on the Payment Schedule, contact the Once of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.

   

Many times, your employer or benefits provider will notify our bank of your incoming deposit in advance of your actual pay day. If they do, we will credit your pay or benefits to your card when they give us that advance notice instead of waiting for pay day. However, the exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday because employers and benefits providers often send payment instructions at different times from pay period to pay period and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. If you don’t get it as early as you did the previous pay period, it doesn’t mean there’s something wrong or that we’re holding on to it. It just means we haven’t received it yet. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your account exactly. We will not be able to deposit your payment if we are unable to match recipients. If you log in to your account and set up the direct deposit Account Alert, we’ll automatically notify you any time a direct deposit is received. Carrier message and data rates apply.

Setting up direct deposit is easy! Just follow these simple steps:

1. Ask your payroll or benefits office if they offer direct deposit.
2. If they do, get your direct deposit account number and bank routing number text message by clicking here.
3. Provide your direct deposit account number and bank routing number to your payroll or benefits office.
4. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your account exactly. We will not be able to deposit your payment if we are unable to match recipients.

TIP: Ask your payroll, how long it will take them to set up your direct deposit. If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office. Green Dot does not have any information about your enrollment status. Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period.

After activating your Green Dot debit card and setting up direct deposit, you may be eligible to receive your pay up to 2 days early or government benefits up to 4 days before benefits day (subject to deposit verification and depending on your payment provider’s process and timing).

Some employers and benefits providers send payment instructions ahead of the actual payday. If they do, we’ll credit the amount to your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. However, it’s important to note that if and how early your deposit can be posted to your account is completely dependent on when the employer or benefits provider sends us the payment instructions and fraud restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your account exactly. We will not be able to deposit your payment if we are unable to match recipients.

There are a few reasons why your bank transfer can be rejected:

• The bank account you’re transferring from may not have enough funds in it to make the transfer.

• The bank account you’re transferring from may be closed.

• The login credentials for the bank account you’re transferring from have been updated.  In the event this happens, you will be asked to re-link your bank account with the updated login credentials. 

No, you cannot transfer money from your Green Dot account to another bank account. At this time, you can only receive money to your Green Dot account from another bank.

Yes, you can edit or cancel a scheduled one-time or recurring bank transfer by logging in to the Green Dot mobile app and tapping the transaction under Scheduled transfers. From there you can edit or delete the transfer. Edits or cancellations must be made before 11:50pm PST on the day before the next scheduled transfer date.

To link to another bank account, you must:

1. Log in to your Green Dot account.

2. On the website select “Add Funds” or in the app tap “Deposit”.

3. Select Bank Transfer from the menu.

4. Select the bank you want to link.

5. Enter the credentials you use to log in to that bank account. Note: Green Dot uses Plaid to link your bank account. It’s a secure and private means to link your account.

6. Complete any verification checks required by that bank.

7. Once this is done, you can start transferring funds immediately. Transfers will post in 3 business days.

You will only be able to link to one bank account at a time to your Green Dot account.

Yes, you can set up a transfer for a future date or set up a recurring transfer. Currently, these can only be done in the Green Dot app.

You can unlock these features only after you’ve completed an initial bank transfer. Once unlocked, simply go to the bank transfer screen, select Scheduled, tap the Schedule a Transfer button and enter a transfer amount.

When scheduling a one-time bank transfer for a future date, select One Time in the Frequency menu and then select a transfer date by selecting a date in the calendar that will appear on screen. You must select the next business day or a future date for any scheduled transfers submitted after 8:00pm PST.  

Green Dot only allows you to transfer money from your personal bank account located within the U.S. to your Green Dot account. Others can transfer money from their bank account to your Green Dot account by visiting their bank’s website or app.

You can only transfer money from your personal account at a participating bank within the U.S.

Yes, it’s easy to transfer money by linking another bank account to your Green Dot account. Then, you can transfer money from that bank account to your Green Dot account for free. Transfers post in just 3 business days. Start a bank transfer. 

You can also transfer money from another bank account by initiating a transfer from that bank’s app or website. This way, friends, family and others can send money to you from their bank account. You’ll need your Green Dot routing and account number to set up the transfer and complete the transaction. Your other bank may charge fees for the transfer. Green Dot does not.

Log in to your account to see transfer limits, account limits, terms and conditions. Please note, other banks may have more restrictive transfer limits.

Funds from a bank transfer will post in 3 business days. This excludes weekends and holidays. Transfer requests made after 8:00pm PST will have a transfer date of the next business day.

If you can’t find your bank, you can use the Search field above the logos which will help to narrow down the results. Remember, your bank must be located within the U.S. If you still cannot find your bank, you can also go to your bank’s website or app to initiate the transfer.

For months that have fewer than 31 days, the date of transfer will take place on the last business day of that month.

The Ingo Money service is provided to you by First Century Bank, N.A., a nationally chartered bank, so your paper checks and your money are always cleared and handled by a national bank regulated by the federal government until they reach your account issuer. The service is enabled and facilitated by Ingo Money, Inc., which provides the mobile app technology, check review, approval and guarantee services and other related services.

For information on depositing a check using the Green Dot app, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

All checks submitted to Ingo Money are subject to review for approval, and most of the checks that are reviewed are approved. There are times though when Ingo Money is unable to approve a check due to inconsistencies in check images, limit-related issues, insufficient check verification data, or information about the check writer’s account. Unfortunately, Ingo Money cannot always tell you exactly why a check is declined because privacy regulations prevent them from sharing a check writer’s account information with you.

Below are some examples of reasons a check may be declined:

• Check was not written to you, as your name appears on your Ingo Money account.
• Check was not endorsed.
• Amount of the check is less than $5 or more than $5,000.
• Amount of the check will cause you to exceed the daily, weekly, or monthly funding limits for your card.
• Amount of the check will cause you to exceed the daily or monthly check cashing limits, or the maximum balance allowed on your card.
• Check images are illegible or do not pass authenticity screening.
• Check is a single-party check (drawn on another account you own) , a temporary check, a credit card check, or another unusual check type that Ingo does not support.
• A properly voided image of the check was not received. If you need to resubmit your voided check image, call Ingo Money at (229) 276-3990 or chat with them online at ingomoney.com.
• Sufficient information could not be verified on the check writer’s account.
• Check was written on a closed or compromised account.

If your check is declined, you will be notified in the app, by push notification (if you have enabled this service for the Ingo Money App on your mobile device) and by email. Your account will not be funded, and no fee will be assessed. You may attempt to deposit or cash your check with another service provider, or alternatively contact the check writer and request a new check or a different method of payment.

For information on depositing a check using the Green Dot app, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

You can submit most check types for funding approval in the Ingo Money App, from $5 up to $5,000. This includes payroll and government checks with a pre-printed signature, business checks, two-party personal checks, handwritten payroll checks, insurance checks, attorney checks, cashier’s checks, money orders, rebate checks and refund anticipation checks. All checks must be made out to you, endorsed by you and drawn on a bank account in the United States or a U.S. territory.

Please see https://www.ingomoney.com for the most current, complete list of acceptable checks.

For information on depositing a check using the Green Dot app, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

If your check is approved, you can get your money in minutes. When you submit a check, it usually takes a few seconds to review a check for approval, although it can take 3-5 minutes and, in rare circumstances, up to an hour while Ingo Money works to verify sufficient information to approve your check. If your check is approved, your money will be sent to your Green Dot account. Fees apply for approved Money in Minutes transactions. If time is on your side, you can get your money on your card in 10 days for no fee, as long as your check is not returned unpaid within the 10-day period. All checks are subject to approval for funding at Ingo Money’s sole discretion.

For information on depositing a check using the Green Dot app, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

Learn more at https://www.ingomoney.com/faq/. And download the Ingo app for IOS here and Android here.

For information on depositing a check using the Green Dot app, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

Please refer to https://www.ingomoney.com/benefits-fees/  for applicable fees and additional information. All checks are subject to approval for funding at Ingo Money’s sole discretion.

For information on depositing a check using the Green Dot app, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

We are unable to accept the following types of checks for mobile check deposit using the Green Dot app.

Checks:

• not payable to you (even if signed over to you)
• payable to more than one person (even if you are one of the names on the check)
• payable to “Cash” or “Self”
• payable in a foreign currency
• drawn on a bank outside the U.S.
• that are not dated, are postdated, or more than 90 days old
• that are irregular in any way (for example, where the numerical and written amounts are different)
• that have previously been cashed or deposited (either in paper form or electronically) or returned unpaid for any reason
• you suspect to be fraudulent, forged, altered or not properly authorized
• that do not have the signature of the person who wrote you the check
• that exceed the deposit limits set for mobile deposits

Registered government warrants

Demand drafts

For information on cashing a check using the INGO® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

No. Once you submit a mobile check deposit using the Green Dot app, it cannot be canceled.

For information on cashing a check using the INGO® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

As a mobile bank, we work hard to deposit your check as quickly as possible.  Some checks take longer to process, depending on the bank issuing the check.  We try to give each check that comes to us a fair chance to be deposited, and sometimes that may take a little longer. If you need to have your check cashed immediately, you may cancel your deposit request by clicking “No, thanks”.

For information on cashing a check using the INGO® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

Mobile check deposits using the Green Dot app could be in your account as fast as one business day, but some checks may take up to 5 business days. 

For information on cashing a check using the INGO^® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

We’ll notify you when the money is in your account. You can also log in any time and check your transaction history.

For information on cashing a check using the INGO^® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

For mobile check deposits using the Green Dot app, we accept all these in U.S. dollars:

• Personal checks written to you
• Commercial preprinted checks issued by a U.S. business to you such as:
  • payroll checks
  • insurance agency checks
  • money orders
  • cashier’s checks
  • rebate checks
  • stock dividend checks
• U.S. Government-issued checks including:
  • tax refunds
  • federal, state and municipal government checks

For information on cashing a check using the INGO® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

Keep your check in a safe place until the money is in your account before destroying it in case it is needed for verification purposes. Once you deposit a check with us, you can’t cash it anywhere else.

For information on cashing a check using the INGO® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

Yes. Sign your name on the back of the check clearly in blue or black ink and write ‘For mobile deposit only’ underneath your signature, or it will not be accepted. Make sure your signature is a reasonable size.

For information on cashing a check using the INGO® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

Here are some tips:

1. Place your check on a flat surface with a dark background and good lighting.
2. Make sure all 4 corners of the check are in the camera view.
3. Focus your camera by holding your phone steady, tap the area on the screen that you’d like the camera to focus on, and snap the photo.

Note: Some phones automatically store photos taken on the device. For security reasons, please ensure photos of your check aren’t saved to your phone or online storage.

For information on cashing a check using the INGO® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

There is no fee to make mobile check deposits to your account using the Green Dot app.

For information on cashing a check using the INGO^® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

In order to use the Mobile Check Deposit Feature in the Green Dot app:

• You must have activated the card we mailed you; 
• Your must have had at least four recurring payroll or government benefit direct deposits for the past two months; 
• You must have had point-of-sale card transaction activity in the past month; 
• Your account must be in good standing.

For information on cashing a check using the INGO^® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

Follow these steps to make a mobile check deposit using the Green Dot app:

1. If you haven’t already done so, download the Green Dot mobile app from Google Play Store or Apple App Store.
2. Log into the app.
3. Select Deposit and then DEPOSIT A CHECK.
4. Make sure the check is made out to you. Sign your name on the back and write ‘For mobile deposit only’ underneath your signature.
5. We’ll walk you through the rest.

Limits apply.

In order to use the Mobile Check Deposit Feature in the Green Dot app:

• You must have activated the card we mailed you; 
• Your must have had at least four recurring payroll or government benefit direct deposits for the past two months; 
• You must have had point-of-sale card transaction activity in the past month; 
• Your account must be in good standing.

For information on cashing a check using the INGO^® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

In order to use the Mobile Check Deposit Feature in the Green Dot app:

• You must have activated the card we mailed you; 
• Your must have had at least four recurring payroll or government benefit direct deposits for the past two months; 
• You must have had point-of-sale card transaction activity in the past month; 
• Your account must be in good standing.

For information on cashing a check using the INGO^® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

In order to use the Mobile Check Deposit Feature in the Green Dot app:

• You must have activated the card we mailed you; 
• Your must have had at least four recurring payroll or government benefit direct deposits for the past two months; 
• You must have had point-of-sale card transaction activity in the past month; 
• Your account must be in good standing.

For information on cashing a check using the INGO^® Money App, cashing and loading a check at Walmart or cashing and depositing a check at an FSC location, please refer to those FAQs.

Money will typically be available on your card and ready to use within 10 minutes when reloading by cashing a check at Walmart. 

For information on cashing a check using the INGO^® Money App, depositing a check with the Green Dot app, or cashing and depositing a check at an FSC location, please refer to those FAQs.

You may cash pre-printed payroll or government checks at Walmart. 

For information on cashing a check using the INGO® Money App, depositing a check with the Green Dot app, or cashing and depositing a check at an FSC location, please refer to those FAQs.

Reloading costs $3.74 at participating Walmart stores. Walmart check cashing fees also apply.

For information on cashing a check using the INGO® Money App, depositing a check with the Green Dot app, or cashing and depositing a check at an FSC location, please refer to those FAQs.

You may cash a preprinted check (like a payroll or government check) at any participating Walmart location. Check cashing fees and limits apply.

IMPORTANT: These services are not available in all states or stores. Reloads can’t exceed card limits. Your receipt is proof of the reload.

For information on cashing a check using the INGO^® Money App, depositing a check with the Green Dot app, or cashing and depositing a check at an FSC location, please refer to those FAQs.

Deposit fees cost up to $3 at participating Financial Service Centers. Check cashing fees also apply. 

For information on cashing a check using the INGO® Money App, depositing a check with the Green Dot app, or cashing and loading a check at Walmart, please refer to those FAQs. 

Money will typically be available on your card and ready to use within 10 minutes when reloading by cashing a check at an FSC location. 

For information on cashing a check using the INGO® Money App, depositing a check with the Green Dot app, or cashing and loading a check at Walmart, please refer to those FAQs. 

After cashing the check at the FSC location, you tell the Teller how much to deposit onto your card. You must first hand your card to the Teller to complete the deposit.

For information on cashing a check using the INGO® Money App, depositing a check with the Green Dot app, or cashing and loading a check at Walmart, please refer to those FAQs.